Chatbots are software applications that can simulate human conversations with users across various channels, such as websites, social media platforms, messaging apps, etc. However, building a chatbot from scratch can be a challenging and time-consuming task that requires technical skills, domain knowledge, data collection and analysis, etc. That’s why using a chatbot builder can be a great solution for you.
A chatbot builder is a platform or tool that provides you with an easy-to-use interface to design, develop, deploy, and manage your chatbot. In this article, we will review the 10 best AI chatbot builders in 2023 and compare their pros, cons, and pricing plans. Whether you want a chatbot for your website, social media, WhatsApp, or omnichannel, we have got you covered.
What is AI Chatbots Builders?
AI chatbots are software applications that use artificial intelligence (AI) to simulate human conversations with users across various channels such as websites, mobile apps, social media platforms, messaging apps, etc. AI chatbots can understand natural language inputs from users, provide relevant responses based on predefined rules or data sources, and learn from user feedback to improve their performance over time.
However, building an AI chatbot from scratch can be a challenging and time-consuming task that requires technical skills, domain knowledge, data collection and analysis, etc. Fortunately, there are many AI chatbot builders available in the market that can help you create your own AI chatbot without coding or with minimal coding.
AI chatbot builders are platforms or tools that provide you with an easy-to-use interface to design, develop, deploy, and manage your AI chatbot. They also offer various features such as pre-built templates or components.
10 Best AI Chatbot Builders in 2023
In this article, we will review 10 of the best AI chatbot builders in 2023 that you can use to create your own AI chatbot. We will compare their features, pricing, and pros and cons to help you make an informed decision. Here are the 10 best AI chatbot builders in 2023:
Appy Pie Chatbot
Appy Pie Chatbot is a no-code AI chatbot builders that allows you to create chatbots for various purposes such as customer service, lead generation, booking, feedback, etc. You can use Appy Pie Chatbot to create chatbots for your website, Facebook Messenger, WhatsApp, Telegram, etc. You can also integrate your chatbot with various third-party services such as Google Calendar, Mailchimp, Shopify, etc.
Features
- Drag-and-drop interface to design your chatbot flow
- Pre-built templates and components to customize your chatbot
- Natural language processing (NLP) to understand user intents and entities
- Analytics and reports to measure your chatbot performance and optimize your chatbot
Dialogflow
Dialogflow is a cloud-based AI chatbot builders that is powered by Google’s natural language understanding (NLU) technology. Dialogflow allows you to create conversational agents that can handle complex and natural dialogs with users across various platforms such as websites, mobile apps, Google Assistant, Facebook Messenger, etc. You can also connect your chatbot with various Google services such as Firebase, Cloud Functions, etc.
Features
- Intuitive interface to design your chatbot intents and entities
- Pre-built agents and templates to get started quickly
- Advanced NLU engine to parse user inputs and generate responses
- ML engine to train your chatbot with data and feedback
IBM Watson Assistant
IBM Watson Assistant is a cloud-based AI chatbot builders that is powered by IBM’s cognitive computing technology. IBM Watson Assistant allows you to create chatbots that can understand user intents, extract relevant information, and provide personalized responses across various channels such as websites, mobile apps, voice assistants, etc. You can also integrate your chatbot with various IBM services such as Watson Discovery, Watson Tone Analyzer, etc.
Features
- Visual interface to design your chatbot dialog and skills
- Pre-built content and templates to speed up your chatbot development
- Advanced NLU engine to handle complex and contextual dialogs
- ML engine to learn from user interactions and feedback
Rasa
Rasa is an open-source AI chatbot builders that allows you to create chatbots that can handle complex and contextual conversations with users across various platforms such as websites, mobile apps, Slack, etc. You can also integrate your chatbot with various third-party services such as Google Calendar, Stripe, Twilio, etc.
Features
- Code-based interface to design your chatbot intents, entities, stories, and actions
- Pre-trained models and pipelines to customize your chatbot NLU and ML capabilities
- Rasa X option to test, debug, and improve your chatbot with real user data
- Rasa Enterprise option to deploy and manage your chatbot in a secure and scalable way
Microsoft Bot Framework
Microsoft Bot Framework is a cloud-based AI chatbot builders that is powered by Microsoft’s Azure Cognitive Services. Microsoft Bot Framework allows you to create chatbots that can interact with users across various channels such as websites, mobile apps, Skype, Teams, etc. You can also integrate your chatbot with various Microsoft services such as LUIS, QnA Maker, etc.
Features
- Code-based interface to design your chatbot logic and dialogs
- Pre-built templates and samples to get started quickly
- Advanced NLU engine to handle natural and complex dialogs
- ML engine to train your chatbot with data and feedback
Boost.ai
Elevate your business with Boost.ai, the leading AI chatbot builders. Craft powerful AI chatbots for stellar customer support and virtual assistants. Unlock natural, engaging interactions for top-tier user experiences and operational efficiency. Boost.ai is your gateway to AI-driven excellence.
Features
- Visual interface to design your chatbot intents, slots, and prompts
- Pre-built bots and blueprints to get started quickly
- Advanced NLU engine to handle natural and complex dialogs
- Analytics and metrics to monitor your chatbot performance and user behavior
HubSpot Chatbot Builder
The HubSpot Chatbot Builder, a core component of the HubSpot ecosystem, empowers businesses by simplifying chatbot creation, eliminating the need for coding skills. Its user-friendly interface and extensive template library streamline chatbot development for various purposes. With versatile multi-channel deployment, it guarantees broad outreach and effective customer interactions.
Businesses can harness this tool to automate tasks, enhance customer engagement, and optimize operations, solidifying its position as a valuable asset within HubSpot’s comprehensive platform for customer relationship management and marketing automation.
Features
- Easily build chatbots with no coding required using an intuitive interface.
- Utilize a repository of ready-made chatbot templates for diverse needs.
- Extend your chatbot’s reach across websites, email, and messaging apps.
- Tailor your chatbots to match your brand and deliver personalized interactions.
ManyChat
ManyChat stands out as a leading chatbot platform, excelling in both development and deployment on platforms like Facebook Messenger. Its versatility spans sales, marketing, and customer service, offering a comprehensive automation solution for businesses.
A standout feature is the ability to broadcast messages to your entire list of Facebook subscribers through Messenger, enhancing outreach and engagement by delivering vital messages, promotions, and updates through your audience’s preferred communication channel.
Features
- Drag-and-drop interface to design your chatbot flow and logic
- Pre-built templates and components to customize your chatbot
- Keyword-based engine to handle user inputs and generate responses
- Live chat option to switch to human agents when needed
- Analytics and reports to measure your chatbot performance and user behavior
WotNot
WotNot, a premier chatbot development platform, transforms customer engagement across diverse industries. With its comprehensive suite of conversational marketing solutions, it empowers users to craft intelligent chatbots tailored to their unique requirements.
The user-friendly interface simplifies bot creation, enabling effortless customization. Whether starting from scratch or using templates, WotNot puts the tools for building personalized chatbots within your reach, elevating customer interactions and satisfaction.
Features
- Drag-and-drop interface to design your chatbot flow and logic
- Pre-built templates and plugins to customize your chatbot
- Keyword-based engine to handle user inputs and generate responses
- Live chat option to switch to human agents when needed
Landbot.io
With Landbot.io, a user-friendly platform, you can easily build both logic-based and AI-powered chatbots. These chatbots can interact with your prospects in a natural way, creating engaging conversations. What’s more, Landbot.io lets you switch from chatbot to human agent at any moment during the chat, guaranteeing a smooth and satisfying customer experience.
Features
- Easily build chatbots by dragging and dropping elements.
- Start, test, and analyze chatbots without needing to code.
- Customize chatbots with your brand’s look and feel for a unique user experience.
- Interact with users on websites, messaging apps, and more from one place.
- See in-depth stats to monitor how your chatbots are doing and make them work better.
Benefits of using AI Chatbots Builders
AI chatbots are becoming increasingly popular among businesses of all sizes and industries as they offer many benefits such as:
- Improving customer service and satisfaction by providing 24/7 support, instant answers, personalized recommendations, etc.
- Increasing sales and conversions by generating leads, qualifying prospects, upselling products or services, etc.
- Reducing operational costs and human errors by automating repetitive tasks, streamlining workflows, enhancing efficiency, etc.
- Enhancing brand image and loyalty by creating engaging experiences, building trust, fostering relationships, etc.
Frequently Asked Questions
Conclusion
AI chatbots are powerful tools that can help you improve your business performance, customer satisfaction, and brand image. However, creating an AI chatbot from scratch can be a daunting task that requires technical skills, domain knowledge, data collection and analysis, etc.
That’s why using an AI chatbot builder can be a great solution for you. AI chatbot builders are platforms or tools that provide you with an easy-to-use interface to design, develop, deploy, and manage your AI chatbot. They also offer various features such as pre-built templates or components, natural language processing or machine learning engines, analytics or reports tools, etc.
10 Best AI Chatbot Builders in 2023