Sirio is an advanced monitoring software for e-commerce that uses machine learning to track technological anomalies, enhance digital experiences, and reduce revenue loss. Developed by Chiron, this platform assists users in identifying and resolving errors within their e-commerce sites. Sirio collects real-time user data to perform subsequent analyses, examining customer journey, user behavior, purchasing trends, abandoned carts, search queries, technical anomalies, and missed revenue.
It provides users with graphs and suggestions to create winning strategies, increase conversion rates, and recover potential lost customers. The tool offers features such as revenue analysis, where it calculates revenue based on completed cart purchases and the revenue lost due to e-commerce issues affecting user experience.
Sirio also monitors technological anomalies like JavaScript errors, slow-loading pages, 404 errors, server-side downtime, unsuccessful search queries, and bounce rates. It sends notifications when there is a rapid increase in anomalies, requiring timely intervention.
Additionally, it performs behavior analysis by tracing user interactions, identifying where users drop off in the sales funnel, counting daily bounce sessions, and comparing search queries with and without results.
Sirio includes advanced filters and segmenting capabilities for personalized data analysis and allows integration with various CMS platforms. With its focus on error detection and improvement of digital experiences, Sirio assists e-commerce businesses in maximizing revenue and optimizing customer satisfaction.
More details about Sirio
Does Sirio provide suggestions and graphs to create strategies?
Yes, Sirio provides comprehensive graphs and detailed suggestions to create winning strategies. These can help increase conversion rates, recover potential lost customers, and optimise the overall user experience.
How does Sirio assist in enhancing user experience?
Sirio uses advanced machine learning algorithms to collect and analyze user behaviors and interactions, identify where users drop off in the sales funnel, and compare search queries with results. By identifying and resolving these issues, Sirio enhances the overall user experience on the e-commerce site.
How does Sirio help in reducing revenue loss?
Sirio reduces revenue loss by identifying and resolving errors within the e-commerce site. It tracks and analyzes user behaviors, shopping trends, and technical anomalies. This data is used to formulate strategies for recovering potentially lost customers, thereby increasing conversion rates and ultimately reducing revenue loss.
How does Sirio assist in optimizing the customer satisfaction for my e-commerce business?
Sirio optimizes customer satisfaction by collecting and analyzing data to provide insightful reports. It identifies and resolves errors on the e-commerce site, aids in recovering potential lost customers, and creates strategies for increasing conversion rates. All these contribute to enhancing the overall user experience and satisfaction.
Which e-commerce issues affecting user experience can Sirio detect?
Sirio can detect various e-commerce issues affecting user experience such as slow-loading pages, JavaScript errors, 404 errors, server-side downtime, unsuccessful search queries, and high bounce rates. These can be associated with lost revenue due to the negative impact they have on user experience.
