Cate AI is a digital phone assistant specifically designed for restaurants, powered by AI to handle inbound calls and manage restaurant orders.
This tool efficiently oversees order processing, addresses customer inquiries, and provides immediate responses, allowing restaurants to save significant labor hours while enhancing service quality.
Getting started with Cate AI is simple: sign up, integrate the tool with your Point-of-Sale (POS) system, and train the AI according to your restaurant’s unique needs. Once set up, the AI takes over all incoming calls.
Restaurants can monitor and refine the AI’s performance through an analytical dashboard, ensuring responsive adjustments for a seamless customer experience.
Cate AI enhances average ticket sizes through smart upselling, supports multiple languages for better communication, and gathers customer feedback to improve service quality.
Additionally, it effortlessly integrates with POS systems like Square, Toast, and Clover for accurate order placement and automatic upselling. Cate AI is a multilingual platform, capable of interacting with customers in English, Spanish, Hindi, Telugu, and other languages.
More details about Cate AI
How does Cate AI collect customer feedback?
Cate AI gathers customer feedback after each order. This feedback offers invaluable insights and opportunities to improve the restaurant’s services, ensuring every diner’s experience is top-tier.
Can Cate AI handle catering orders?
Yes, Cate AI can handle catering orders. It’s equipped to manage and process orders specifically for catering, simplifying the handling of large orders and events for restaurants.
What functions does the analytical dashboard provided by Cate AI have?
The analytical dashboard provided by Cate AI is designed to track the AI’s performance. Restaurants can review and refine the AI’s efficiency based on the data presented. The dashboard offers insights into saved labor hours, the success rate of upselling, order accuracy, average response time, and more.
How does Cate AI link with POS systems for accurate order placement?
Cate AI seamlessly integrates with POS systems such as Square, Toast, and Clover. This integration ensures accurate order placement and automatic upselling, streamlining the order management process.
