Galeby is a smart AI-powered tool designed to improve customer support efficiency by answering repetitive customer service queries two times faster using pre-designed templates.
The tool works with different apps such as Freshdesk and Crisp and provides direct support if required. With a goal to make customer support personal, Galeby allows a user to create templates for frequent messages and then scans the user’s list to choose the best response when answering customer queries.
However, it is not suitable for those who want to automate customer support entirely, have few customers, do not mind spending time on repetitive queries, or receive less than three customer messages per day. During the beta version, the tool is priced $14.98 per month, and after adding new features, the price may increase, though beta testers will have lifetime discounts.
More details about Galeby
How can Galeby benefit me as an independent maker?
If you are an independent maker, Galeby can help you by reducing the time spent on customer support, especially on repetitive queries. It also allows you to add personal touches to your responses, making your customer support feel more personalized, and helping you maintain a close relationship with your customers.
What is Galeby?
Galeby is a smart AI-powered tool that is designed to improve efficiency in customer support by responding to repetitive customer queries at double the speed. It uses pre-designed templates and works with different apps to offer seamless support.
How do Galeby’s unique reply generation features work?
Galeby’s unique reply generation works by picking different feedback from the list of templates you pre-prepared or novel responses generated by AI in a single click, this way ensuring a diverse range of tailored responses.
What types of customers does Galeby cater to?
Galeby is designed to cater to indie makers and business owners who want to maintain a personal relationship with their customers, frequently find themselves replying to the same queries, and whose customers are not keen on reading the FAQ.
