Answerly is a chatbot solution powered by AI, designed to elevate customer interactions within businesses. It empowers users to craft a personalized AI assistant with a distinct name and character that aligns with the brand’s identity.
This AI assistant engages in interactive conversations with visitors, enriching customer interactions with a personalized touch. It utilizes a Knowledge Hub where business information is stored, enabling continuous learning and adaptation to better serve customers.
Users can educate their chatbot using this Knowledge Hub, refining its responses and understanding of the business. If the chatbot encounters queries it cannot resolve, a built-in contact form seamlessly forwards the inquiry to the business’s inbox for immediate support.
The platform retains conversation histories, leveraging them to identify frequently asked questions, customer concerns, and areas for enhancement. Answerly offers additional features including Answers with Pictures or Links, Widget and Assistant Customization, Workspace Collaboration, Webhooks, Chatbot SDK integration, and Instant Embed capability, making it a versatile chatbot solution for businesses of all types.
More details about Answerly
How does the instant embed capability work in Answerly?
Answerly’s Instant Embed capability enables users to swiftly integrate one or more Answerly chatbot widgets directly onto their website. This feature ensures a seamless integration process, allowing immediate customer interaction with the chatbot and thereby enhancing overall user experience.
How can Answerly help in enhancing customer interactions?
Answerly enhances customer interactions by providing 24/7 chat support, ensuring customers receive instant and convenient assistance at any time. The AI assistant engages in interactive and personalized conversations with visitors, leveraging its ability to learn from the Knowledge Hub and historical chat data to deliver accurate responses. Customizable to reflect the brand ethos, Answerly maintains brand consistency and resonates effectively with customers.
How does Answerly use webhooks?
Answerly employs webhooks to execute custom actions in response to specific events. This capability grants businesses greater control over
