Glean is an enterprise search and knowledge discovery tool designed for modern teams. It allows users to search across all company applications, helping them quickly find the information they need and discover relevant knowledge. Leveraging generative AI, Glean utilizes deep learning-based LLMs for a semantic understanding of natural language queries, continuously training on the specific language and context of each company, thus improving search relevance without manual fine-tuning.
The tool features a chat assistant that provides answers, analyses, and summaries from various documents, conversations, tickets, and more. It offers full referenceability, enabling users to delve deeper into the sources of answers, supported by an advanced enterprise search capability. Glean ensures that generative AI chats and results are secure, private, and permissions-aware.
Glean emphasizes personalization by building a company’s knowledge graph to understand people, content, and interactions, ensuring every search result is tailored to the user. It proactively suggests relevant information based on the user’s ongoing work, mentions, and trending topics within their team. When knowledge artifacts are missing, Glean identifies experts within the company who can provide assistance.
Setting up Glean is quick and hassle-free, featuring over 100 connectors that integrate with existing applications while respecting data source permissions. It accommodates large enterprises with scalable capabilities and control without the need for professional services. Additionally, Glean offers hosting options that align with a company’s data and security policies, aiming to enhance workplace productivity and engagement for leading global enterprises across various industries.
