Nexai is an AI-powered platform that revolutionizes customer support through its intelligent AI assistants, offering live support functionalities. These assistants, which include GPT3, GPT4, Mistral, and Llama (LLMs), are designed to seamlessly integrate automated chat capabilities enhanced with AI Semantic Search. This advanced technology enables the assistants to learn and comprehend your website content and provided documents.
One of Nexai’s standout features is its comprehensive dashboard, which furnishes insights into visitor queries and resolutions. Additionally, users have the option to tailor the platform’s user interface using the open-source Nexai React UI Library, facilitating the creation of customized AI components.
Moreover, Nexai boasts a robust knowledge base capability, allowing users to integrate their website or upload documents. Nexai then connects this content to an AI-predicted set of questions and answers, chat simulations, and search phrases. This functionality can be utilized for internal company use or to automate information understanding for external customers.
The knowledge base service is accessible via a straightforward REST API and JavaScript library, utilized by the AI chat assistant and semantic search React components. Nexai supports integrations across various platforms, with beta integrations already in place. Future plans include integration with major social media platforms such as Telegram, Whatsapp, and Discord to facilitate chat bot creation.
Furthermore, Nexai aims to fully integrate AI support chat for popular website platforms like WordPress, Shopify, and Joomla. Offering scalable pricing and requiring minimal coding, Nexai is designed to be user-friendly while also remaining highly extensible, allowing for the development of a wide range of AI applications.
