EBI.AI is an AI assistant platform designed to enhance customer service and support for businesses. Capable of handling up to 85% of routine inquiries from the start, the platform can be set up in just minutes. EBI.AI offers a variety of features, including natural language processing, text-to-speech, and an AI-driven chatbot. Additionally, the platform provides a managed service where EBI.AI can create and manage an AI assistant for businesses.
Security is a top priority for EBI.AI, with encrypted connections and secure data storage ensuring protection. By using EBI.AI, businesses can achieve happier customers, increased capacity, and reduced costs. The platform is accessible with a free account signup, and it offers a discovery call to address any questions about AI assistants.
To demonstrate the effectiveness of its AI assistants, EBI.AI provides real-world case studies, featuring success stories from Mytime Active, Barking & Dagenham, and Legal & General Insurance.
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What are some success stories of businesses using EBI.AI?
EBI.AI boasts several success stories across different sectors. Mytime Active’s AI assistant effectively answered 97% of customer queries. Barking & Dagenham Council’s AI assistant achieved a 98% success rate in handling missed bin reports and has been implemented in six additional departments. Legal & General Insurance employs EBI.AI to respond to 4,000 customer queries each month.
How do I set up EBI.AI?
Setting up EBI.AI is simple and doesn’t require technical expertise. Users just need to sign up for an account on the platform. There are options to either set up the system online by yourself or have the EBI.AI team do it for you.
Can I set up EBI.AI by myself?
Yes, you can set up EBI.AI on your own. The platform provides a self-serve option, allowing businesses to configure their AI assistant in just a few minutes.
What industries can benefit from EBI.AI?
EBI.AI is beneficial for a wide range of industries. It is currently being used by businesses in retail, travel, local government, insurance, property, and leisure and fitness sectors.
