Ticket AI is a Discord bot designed to streamline ticket creation and customer support on servers. Featuring an AI-powered ticketing system, it automatically responds to support tickets using custom training data provided by the user.
Users can upload support documents as training data, either as files or through URLs, using a no-code interface. The bot then creates a personalized introduction message and a dedicated channel for each ticket, ensuring organized and manageable ticket management.
Operating 24/7, Ticket AI ensures customers receive assistance even outside of regular support hours. Leveraging custom training data, its generative AI delivers highly accurate responses to support queries, saving time and enhancing customer satisfaction.
New servers can benefit from a 7-day free trial, allowing users to test the system before committing to a subscription. Overall, Ticket AI offers a valuable solution for managing customer support tickets on Discord servers, simplifying the support process and enabling businesses to deliver efficient and effective customer service.
More details about Ticket AI
What is Ticket AI?
Ticket AI, a Discord bot, automates ticket creation and customer support management for servers. Utilizing AI, it provides automatic responses to support tickets. Users can train it by uploading support documents.
Can Ticket AI be trained with any support documents?
Yes, Ticket AI can be trained with various support documents, including files in formats such as .txt, .docx, .pdf, and more.
How does Ticket AI handle customer queries?
Ticket AI utilizes its generative AI, trained on custom data provided by the user, to automatically respond to customer queries, ensuring efficient support ticket management.
