Ivy AI is a specialized AI platform tailored to simplify conversational chatbots specifically for higher education institutions. Equipped with millions of pre-trained questions and answers sourced from college or university websites, Ivy.ai offers personalized responses right from the start.
Integrated with over 30 campus vendors, Ivy.ai facilitates personalized conversations at scale, optimizing communication channels such as SMS, email, IVR, and more for colleges and universities.
Moreover, Ivy AI provides invaluable insights, enabling institutions to challenge conventional assumptions and pinpoint communication blind spots. With Ivy AI, universities have experienced a notable decrease in call and email volumes, along with faster and more consistent service delivery.
Furthermore, institutions have realized substantial cost savings by streamlining processes such as financial aid and ensuring students have instant access to the information they need.
More details about Ivy AI
What is Ivy AI?
Ivy AI is an AI platform tailor-made to simplify conversational chatbots for higher education institutions. It comes pre-loaded with millions of questions and answers gleaned from college or university websites, ensuring personalized responses from the get-go.
What benefits does Ivy.ai offer to higher education institutions?
Ivy.ai presents several advantages to higher education institutions. These include a significant reduction in call and email volumes, faster and more consistent service delivery, cost savings through streamlined processes, and the ability to furnish students with immediate answers to their queries. Additionally, Ivy.ai offers insights into student inquiries and challenges, aiding institutions in identifying communication gaps.
What are the key features of Ivy AI?
Key features of Ivy.ai encompass its pre-training with a vast repository of student queries, its capability to automatically populate answers from a university’s website, and its instantaneous functionality with no additional input required. Moreover, it leverages various communication channels such as SMS, email, and IVR, and seamlessly integrates with over 30 campus vendors.
How does Ivy AI assist institutions in reducing call and email volumes?
Ivy AI aids institutions in curtailing call and email volumes by leveraging its advanced AI technology to address repetitive and common student queries. By comprehending and furnishing precise responses to questions, Ivy.ai diminishes the necessity for individualized calls or email correspondences, thus lowering the overall volume of incoming inquiries.