Bland AI is a company that specializes in automating phone calls using artificial intelligence. They offer services such as transferring calls to a human under defined conditions, integrating APIs for live data during calls, creating voice clones, and training AI phone agents with existing calls to improve performance.
They also provide features like accessing external APIs live during calls for actions like scheduling appointments, ensuring reliable service even during high volume, and automating calls across various industries like healthcare and real estate. Bland AI emphasizes the ethical use of their technology, actively restricting calls to benefit consumers, businesses, and society.
Details of Bland AI
| Basic Details | Details |
|---|---|
| Launched | 2023 |
| Launched by | Bland AI |
| Supported Payments | Free |
| Active Users | 2 million |
| User Rating | 4.5/5 |
How to use Bland AI?
- Sign Up: Get your API key and $2 free credits when you sign up on the Bland AI website.
- Integrate APIs: Integrate your APIs to inject live data into phone calls and enable your phone agent to access external APIs live during the call.
- Train AI Agents: Train an AI phone agent on existing phone calls to improve call performance and build guardrails against hallucination.
- Automate Calls: Automate phone calls across various sectors like healthcare, real estate, and financial services to boost conversion rates and offer 24/7 support.
Bland AI Features
- API Integration: Users can integrate APIs to inject live data into phone calls and enable AI phone agents to access external APIs during calls.
- Voice Customization: Offers a selection from a library or the creation of a voice clone. Customize your AI phone agent using call recordings and transcripts.
- AI Training: Allows training of an AI phone agent on existing calls to enhance performance and establish guardrails against hallucination.
- Diverse Applications: It can be used in various sectors like healthcare, real estate, and financial services to automate calls and improve conversion rates.
Alternatives of Bland AI
- Synthflow: Allows creation of AI voice assistants for outbound and inbound calls without coding, featuring a variety of AI agents for different applications.
- LumenVox: Specializes in speech-enabling applications, providing voice automation and interactions with a focus on flexibility and efficiency.
- Nuance Conversational IVR: Provides an intuitive interactive voice-response system for inbound phone queries, encouraging self-service and customer satisfaction.
FAQs About Bland AI
How Fast are Bland AI Phone Calls?
Bland AI ensures sub-second latency from the person speaking to the AI responding, making calls fast and efficient.
Is Bland AI Reliable?
Yes, it prioritizes reliability. Their responsibility is to ensure that your phone calls work consistently without exceptions.
What Safety Measures Does Bland AI Have?
Bland AI actively restricts the calls they support to maintain trust and safety. They uphold the highest standards to benefit consumers, businesses, and society as a whole.
