Simple Phones is an AI-powered customer service solution that provides 24/7 support for businesses. Using AI to answer customer calls, customers can have their questions answered and orders fulfilled at any time. Simple Phones offers 99% uptime, 99% accuracy and 90% cost savings compared to manual labor. It includes features such as automated answering, call routing, logging, and affordability. The AI is trained on a diverse range of customer interactions and business-specific information to provide accurate and personalized responses. The service also integrates with current customer management systems and offers customer support and technical assistance. It is priced on a pay-per-minute basis and users can try it out or book a demo to see it in action.
More details about Simple Phones
What is Simple Phones?
Simple Phones is an AI-powered customer service solution that provides 24/7 support for businesses. It uses AI to answer customer calls, allowing for questions to be answered and orders to be fulfilled at any time of the day.
What features does Simple Phones offer?
Simple Phones offers features such as automated answering, call routing, logging, affordability, and support for account management from mobile devices. It’s designed to seamlessly answer all customer calls and can redirect or forward calls as required. Simple Phones also provides a transparent record of all calls made, including the caller’s details and duration of the call.
How does Simple Phones handle customer inquiries?
Simple Phones employs AI to handle customer inquiries. This AI uses natural language processing and machine learning algorithms to understand customer queries and respond to them accurately. It is trained on a diverse range of customer interactions and business-specific information, allowing it to provide personalized responses.
How much does Simple Phones cost?
Simple Phones operates on a pay-per-minute pricing model. Two plans are available — Standard, which costs 19 cents per minute, and Custom, wherein the cost varies according to specific business needs.
How do I manage my Simple Phones account from my mobile device?
You can easily manage your Simple Phones account from your mobile device. Whether checking call logs, updating account settings, or requesting support, Simple Phones offers comprehensive mobile account management for ease of use on the go.
Can I customize the AI on Simple Phones to reflect my business language and tone?
Yes, Simple Phones allows the AI to be customized to reflect the specific language and tone of your business. This customization can help provide a more personalized and on-brand experience for your customers when they interact with the AI.
