MARA Solutions is an AI Review Reply Assistant that enables businesses to respond to customer reviews with individualized, human-like responses three times faster. The AI assistant speaks every language and is designed to work for all types of reviews, allowing businesses to copy and paste responses directly into review platforms or online reputation management platforms.
The benefits of using MARA include the ability to save time and money, improve overall star rating, increase online reputation, boost response rates, and provide a user-friendly software with consistently high quality. MARA customers have reported an average of 4 minutes saved per answer, with 13.33 hours and 522.92€ saved monthly.
MARA has been praised by customers of all sizes, including Deputy General Manager of Steigenberger Hotel Bremen who commented on how the AI “thinks” and writes on its own in every language, General Management at 12.18.
Hospitality Mgmt who found the AI’s choice of words to be “more human than [they] imagined it to be,” and Rooms Division Manager at Roomers who noted that the AI saved them 5-10 minutes per response.The AI is designed for easy use, allowing users to copy a review into MARA and generate individualized responses in seconds. MARA eliminates the need to start from a blank page for every response, freeing up time and brain power for the day.
More details about AI Review Reply Assistant
What is the MARA AI Review Reply Assistant?
MARA is an AI Review Reply Assistant that assists businesses in responding to customer reviews swiftly and efficiently. Using AI, MARA generates individualized, human-like responses, allowing businesses to paste these responses directly onto review platforms or online reputation management platforms. User can answer in every language to all types of reviews. The solution is designed to improve overall star ratings, increase the business’s online reputation, and boost response rates, all with consistently high quality. It saves time and effort for businesses by cutting down the time of generating responses and improves productivity by doing so three times faster.
Can MARA translate responses?
Yes, MARA can translate responses. It can speak the language of the user’s customers and even translate for users when responding in a foreign language.
What platforms is MARA compatible with?
MARA is a versatile solution that’s compatible with many review platforms. These include Google My Business, Amazon, TripAdvisor, Booking, Yelp, Airbnb Reviews, Google Play Reviews, Apple App Store, TrustedShops, and Trustpilot.
Can I incorporate MARA into my pre-existing systems?
Yes, businesses with existing systems for replying to reviews can easily integrate MARA into their working environment through APIs or a Chrome plugin.
What are the benefits of using MARA for my business?
Using MARA offers numerous benefits such as saving time and money, improving the business’s overall star rating, increasing online reputation, boosting response rates, and providing a user-friendly software experience with consistently high quality.
What kind of feedback does MARA work for?
MARA works for all forms of feedback, covering multiple sectors ranging from hospitality with examples like reviews on TripAdvisor or Booking, to feedback from Google My Business, product reviews in e-commerce sites like Amazon, and other feedback sources.
