OptimAI is a platform that offers AI-powered chatbots and automation tools to help businesses reduce support volumes and increase customer satisfaction. It allows businesses to create personalized chatbots tailored to their specific data and preferences in under one minute.
The chatbots are designed to resolve up to 55% of customer support questions and support up to 85 languages, enabling businesses to go global with their customer service. The platform provides 24/7 availability, ensuring that customers can receive help whenever they need it. It also offers endless customization options, allowing businesses to match the chatbot’s design to their brand.
With advanced analytics, users can understand and improve the performance of their chatbots and team through flexible and customizable reports.OptimAI’s platform integrates with existing tools, making it easy to import knowledge and deploy chatbots across various platforms such as websites and WhatsApp.
The process of creating a chatbot is simple, requiring users to upload documents or provide a website link, and the platform effortlessly generates a chatbot tailored to the provided data. OptimAI was founded in 2022 with the aim of leveraging AI innovation for the greater good of humanity. The company is headquartered in Delaware, United States, with a presence in Barcelona, Spain.
More details about OptimAI
What is OptimAI’s Vision?
OptimAI’s vision is to leverage AI innovation for the greater good of humanity.
How does OptimAI Ensure 24/7 help for the Customers?
OptimAI ensures 24/7 help for the customers through its AI-powered chatbots. These chatbots are available round the clock, ready to assist customers whenever they need help.
In Which Platforms can I deploy OptimAI Chatbots?
OptimAI chatbots can be deployed across various platforms. This includes websites and other popular communication platforms such as WhatsApp.
Can I use OptimAI to Analyze the Performance of my team?
Yes, with OptimAI’s advanced analytics, you can not only analyze the performance of your chatbots but also your team. The analysis provides flexible and customizable reports, helping understand and improve team performance.
How can I Personalize an OptimAI Chatbot?
You can personalize an OptimAI chatbot by tailoring it to your specific data and preferences. The platform allows endless customization options, enabling businesses to match the chatbot’s design with their brand. Creating a chatbot requires uploading documents or providing a website link, and the platform generates a chatbot tailored to your information.
