ReviewReply is an AI-powered software solution for businesses of all sizes that simplifies the process of responding to customer reviews. It offers automated posting to Facebook and Google, as well as an insight dashboard to monitor key feedback from customers. It uses an AI model to generate tailored responses that are specific to each business’s brand.
The software is available in three tiers, Lite, Pro and Enterprise, with the Enterprise tier offering additional features such as custom AI models and custom review signatures. With ReviewReply, businesses can save time and effort on manually responding to reviews, while still providing timely, thoughtful responses to their customers.
More details about ReviewReply
Can ReviewReply help me keep track of feedback from customers?
Yes, ReviewReply can help you keep track of customer feedback. It offers a location management dashboard that will notify you of reviews immediately, and it also provides an insight dashboard to monitor key feedback from customers.
What is the insight dashboard in ReviewReply?
The insight dashboard in ReviewReply is a feature that allows businesses to monitor and keep track of their customers’ key feedback. This tool provides a central place for reviewing feedback, thus helping businesses understand their customers better.
What is automated posting to Facebook and Google in ReviewReply?
Automated posting to Facebook and Google in ReviewReply is a feature that allows automatically posting replies to customer reviews on these platforms. Once the AI model generates a response, the system can automatically post it, ensuring rapid replies to customer feedback.
What’s the difference between the Lite, Pro, and Enterprise levels of ReviewReply?
The Lite level of ReviewReply offers unlimited responses and an easy copy-and-paste interface for $30 a month. The Pro level includes everything in Lite, plus automated posting to review channels (Facebook and Google) for $75 per location per month. The Enterprise level, pricing of which is custom, includes unlimited responses, automated posting to review channels, an insight dashboard, custom AI model, custom review signatures, and more.
What benefits does ReviewReply offer to my business?
ReviewReply offers several benefits to your business. It can save time and effort by automating the process of responding to customer reviews. It also offers prompt, specific and thoughtful responses to clientele, improving the brand image. Furthermore, it provides useful insights into customer feedback, aiding in improving the business performance.
How does the AI model of ReviewReply help in responding to reviews?
The AI model of ReviewReply assists in responding to reviews by generating tailored responses. This feature employs artificial intelligence to analyze each review, understand its context, and produce a suitable reply, saving significant manual effort for businesses.
