Alltius is an AI-powered platform designed for conversational assistance within software products, with a primary focus on aiding and guiding users throughout their product journeys. The platform offers a Slack assistant capable of answering any question and a low-code help widget featuring KNO.
KNO encompasses an in-product guide and companion, along with an enterprise documentation search. It is trained on OpenAI’s GPT-3 model, which incorporates a vast amount of information totaling 800GB. Users have the flexibility to prioritize knowledge from specific sources.
KNO Features
- Generative AI: Employs advanced AI to perform tasks and answer questions efficiently.
- Conversational Platform: Offers a platform managed by SaaS firms for quick and precise self-help.
- Sales and Support Aid: Acts as a “smart friend” to sales and support personnel.
- E-Learning Enhancement: Provides e-learning assistants to reduce teaching hours and burdens.
- User-Centric Design: Focuses on customizable self-help solutions for users.
- Human Complementarity: Aims to complement human productivity rather than replace it.
- Task Fulfillment: Engages in fulfilling instructions like scheduling and drafting reports.
- Self-Service Technology: Delivers conversational self-service that answers queries in seconds.
FAQs About KNO
What is KNO?
KNO is an AI platform that specializes in Generative AI technology, providing efficient task performance and query handling.
How does KNO enhance customer support?
It reduces the number of customer queries by half, offering quick and precise self-help options.
What makes KNO unique in sales and support?
KNO acts as a “smart friend” to sales and support staff, aiding them with its conversational AI capabilities.
