Chatend is an innovative platform empowering users to develop, deploy, and engage with their own chatbot applications using advanced AI technology. Central to this platform is the user-friendly Chatend IDE, a self-service portal facilitating the creation and management of bots.
Equipped with powerful features like Custom Commands, users can train their bots to interact seamlessly with both digital and physical environments. Additionally, features such as Keystore enable bots to read and write persistent data, while Environment Variables facilitate the sharing of API keys and other essential values between commands. The System Prompt feature guides bots through interactions, ensuring smooth user experiences.
For individual users, Chatend facilitates a myriad of tasks, including summarizing email inboxes, controlling home devices, setting reminders, extracting key information from news articles, and tracking sports scores and news updates. In group chat settings, Chatend can summarize lengthy chat transcripts, answer questions about chat content and members, play text-based games, and monitor financial news and stock prices.
For enterprise users, Chatend offers advanced functionalities such as sending personalized emails and PDFs to customers, answering employee and customer queries using company documents, searching databases, monitoring invoices and bills, querying Salesforce, and integrating with various APIs.
Chatend’s success stories include Emma, the first bot developed using the platform, West Ham GC, which provided humorous financial answers and generated memes, Ask Andi for Munichain, enabling natural language queries of the company’s internal bonds database, and @I95Progress, a Twitter bot live-tweeting the I-95 bridge reconstruction efforts.
The platform is known for its easy configuration, transparent cost structure, code customization options, single service interface, and dedicated account management. It supports deployment across multiple channels, including email, SMS, phone, popular messaging platforms like Slack, Discord, WhatsApp, Telegram, FB Messenger, as well as gaming platforms like Twitch, Minecraft, and Roblox, in addition to web deployment.