Wonderchat is an innovative AI chatbot builder that enables users to create custom chatbots powered by ChatGPT. These chatbots are trained on specific website links and PDF files, allowing them to provide high-quality responses that are relevant to the content of the uploaded sources. The platform boasts the capability to resolve up to 70% of support queries, making it an effective tool for enhancing customer service and support.
One of the key features of Wonderchat is its ability to learn from its mistakes. If a chatbot delivers an unsatisfactory response, users can train it by providing model answers, which helps the chatbot improve over time. This feature ensures that the chatbot evolves and becomes more accurate in addressing user inquiries.
Wonderchat also offers insights into user interactions by monitoring the quality of conversations, providing advanced AI summaries, and classifying topics. This data can be invaluable for businesses looking to understand their customers better and tailor their services accordingly.
Moreover, the chatbots created with Wonderchat are designed to deliver human-like customer service, ensuring that interactions are not robotic but engaging and helpful. In addition to its customer-facing benefits, Wonderchat facilitates internal team communication by allowing the creation of internal chatbots.
These can access best practices and knowledge bases, aiding team members in their work. With its no-code interface, Wonderchat makes it easy for anyone to build a chatbot in minutes and integrate it into their website, enhancing both customer experience and internal operations.
