Chat EQ (beta) is a conflict resolution application that helps people build necessary conflict management skills for handling difficult conversations and communicating effectively in their personal and professional lives.
Developed upon research-based feedback, Chat EQ guides users through giving their stories and offering feedback on conversation samples, providing analytics to researchers along the way.
It believes the app is non-sensitive data that can be used to improve society. The app does not ask for personally identifiable information and asks users to avoid providing it to prevent identification.
The privacy policy describes storing and aggregating user stories to improve the app and providing analytics publicly while preserving anonymity. According to the release, the remote work trend has depleted company culture and created a gap in conflict management assistance.
In 2021, employees of US-based companies lost around $359 billion in productivity spent on conflicts, while 60% had no conflict management training. Chat EQ is a scalable solution to offer research-based assistance to improve outcomes in real-time.
The release also cites a rising demand for conflict resolution help in mental health professional shortage areas, while domestic violence cases have increased globally during the pandemic.
The tool is meant to supplement professional services and not be a substitute; the website includes terms of use that require using the app responsibly and not for illegal activities or to cause harm to others.
More details about Chat EQ
What kind of help does Chat EQ offer in conflict resolution?
Chat EQ offers assistance in resolving conflicts peacefully. It provides insights into conflicts and disputes, helps improve cooperation, transforms criticism into compassionate connection, and prevents potential misunderstandings and future conflicts.
Does Chat EQ collect any personal information from its users?
No, Chat EQ does not seek personally identifiable information from its users. In fact, the users are urged to refrain from providing such information in order to safeguard their privacy.
Does usage of Chat EQ need any consent from the user?
Yes, users need to consent to the terms of use which includes agreement to use Chat EQ responsibly, not replicate it for commercial purposes and agree to indemnify and defend the creators of Chat EQ against claims arising from violation of these terms.
How does Chat EQ contribute to users’ productivity?
Chat EQ contributes to users’ productivity by equipping them with effective conflict management and communication skills that are essential in both personal and professional contexts. This in turn, potentially reduces the productivity losses caused by conflicts.
