Corpus is an AI-driven chatbot solution tailored for customer support, leveraging ChatGPT technology to deliver prompt and accurate responses to customer inquiries, resolve support tickets, and drive business growth.
With its seamless integration into your data source, Corpus ensures round-the-clock availability, reducing wait times and enhancing customer satisfaction. By tapping exclusively into your knowledge base, it guarantees accurate answers, thereby minimizing the risk of incorrect responses and fostering trust.
Moreover, Corpus empowers customers to delve deeper into their queries by offering references to source materials, further bolstering confidence in the provided answers. Beyond its chatbot functionality, Corpus offers a plethora of additional features, including personality customization, lead generation, analytics, insights, and brand control.
Its compatibility with various platforms, such as Intercom, ZenDesk, HubSpot, and more, ensures seamless integration into existing workflows across multiple business scenarios, including product documentation, sales and marketing, education and training, and company wikis.
Given the increasing preference for website chat support among customers, Corpus aligns with this trend, meeting the expectations of 46% of customers who prefer this contact method. To enrich user experience and provide valuable insights, Corpus furnishes analytics on customer interactions and offers flexible plans tailored to diverse needs, with features like customizable widgets, insights analytics, unlimited contacts, and varying token limits.
In summary, Corpus emerges as a comprehensive AI solution for customer support, enabling businesses to elevate customer satisfaction, retention, and overall success through prompt, accurate, and personalized support experiences.
