Resolve247 is an AI-powered chatbot platform designed to provide instant customer support. By training on your website or knowledge base, the chatbot delivers quick and accurate responses to customer queries 24/7, significantly reducing the volume of support tickets.
This tool integrates seamlessly with your existing support ticket system, automatically directing repetitive questions to the AI chatbot for handling. Utilizing your existing documentation, the chatbot links relevant source material with each answer and can incorporate manual responses into its knowledge base.
Customization options allow you to tailor the chatbot’s appearance to match your brand and website color scheme. Additional features include automatic translation, enabling the chatbot to respond in multiple languages, and an option to forward messages requiring human intervention to your preferred email within your ticketing system.
Setup is simple, requiring only a single line of code to be added to your website or knowledge base. The onboarding process is straightforward, with setup assistance readily available.
More details about Resolve247
Can Resolve247 send human contact messages to my preferred email?
Yes, Resolve247 includes a feature that allows you to receive human-contact messages at your preferred email address, ensuring that you are promptly notified of any significant communications requiring human intervention.
Can Resolve247 respond to customer queries in different languages?
Yes, Resolve247 offers automatic translation capabilities, enabling the chatbot to respond to customer queries in the language it is addressed in. This facilitates seamless communication with customers from various linguistic backgrounds.
What is the hallucination-free guarantee provided by Resolve247?
Resolve247’s hallucination-free guarantee ensures that the AI provides answers strictly derived from your provided information. If the AI ever generates an answer that isn’t based on the given data (a ‘hallucination’), you will receive that month’s chatbot service for free.
How do I start using Resolve247?
To start using Resolve247, follow these three simple steps: 1. Begin with the quick start process where the chatbot starts training on your website or knowledge base. 2. Copy and paste a single line of code into your website. 3. Your chatbot is now ready to provide 24/7 customer support.
