Amber by inFeedo™ is a conversational AI bot designed to have intelligent conversations with employees. Its primary function is to identify employees who are unhappy, disengaged, or likely to leave. It achieves this by engaging employees in conversations and analyzing their responses.
Amber uses powerful AI algorithms to understand the intent behind the employees’ statements and provide appropriate responses. The platform emphasizes privacy and uses cookies to enhance user experiences on their website, allowing users to disable tracking if desired.
In addition to conversation analysis, inFeedo™ offers other AI-driven solutions. These include an engagement platform that helps organizations understand and boost employee sentiment, an AI helpdesk that automates employee support, and people analytics software that provides deep insights and actionable data.
The company also offers people science advisory services, providing expert consultancy for real problems and a research-backed employee experience framework.Amber’s conversational AI capabilities enable it to provide reliable automation and sentiment analysis with 95% accuracy. The tool is trusted by industry leaders and has reportedly resulted in significant savings in HRBP hours and high ROI.
The company showcases customer success stories and provides resources such as blogs, newsletters, customer stories, and reports to support HR professionals in their use of AI tools. Overall, Amber by inFeedo™ is a powerful conversational AI platform that helps organizations prioritize employee well-being, identify potential issues, and take proactive measures to improve employee engagement and reduce attrition.
More details about Amber by inFeedo
How does Amber achieve engagement and sentiment analysis with 95% accuracy?
Amber achieves 95% accuracy in engagement and sentiment analysis by leveraging advanced AI algorithms. These algorithms intelligently unravel the intent behind employee statements, thereby generating highly accurate sentiments. By doing so, Amber ensures reliable automation and provides comprehensive insights into an organization’s employee engagement.
Can users disable tracking on Amber by inFeedo?
Yes, users have the ability to disable tracking on Amber by inFeedo. The platform utilizes cookies for a better user experience, but if users decline cookie use, their information won’t be tracked during website visits.
What languages does Amber by inFeedo support?
Amber by inFeedo supports multiple languages, thus enabling organizations with a diverse employee base to utilize its functionalities effectively. The website doesn’t specify the languages available but emphasizes that the AI bot can communicate in languages that employees are comfortable with.
What resources does inFeedo provide to support HR professionals?
inFeedo provides various resources to support HR professionals in their use of AI tools. These include customer success stories, reports, guides and newsletters. The company also maintains a blog with updated industry trends and insights.
How does Amber’s AI Helpdesk function?
Amber’s AI Helpdesk resolves employee queries promptly, ensuring interrupted work. It uses GPT-4 to automate FAQs, intelligent ticketing for smart escalations, and approval workflows to manage requests ranging from payroll to IT, making it a valuable tool for HR and IT departments.
