1Flow is an in-app survey platform designed for both mobile applications and websites, aiming to provide actionable user insights to enhance user experience and reduce churn rates. With its AI-powered feature, team members can quickly create customized user research surveys aligned with specific goals. The platform also offers design customization options to maintain brand consistency.
1Flow’s data-driven approach enables businesses to segment users based on events and attributes, allowing for more relevant feedback collection and personalized user experiences. The platform provides out-of-the-box reporting and insights dashboards for easy analysis and visualization of survey data.
Moreover, 1Flow facilitates data integration with platforms like HubSpot, Segment, and Amplitude, enabling seamless data exchange and empowering businesses to create personalized marketing campaigns based on user feedback.
Key features include support for embedding images and videos, localization options, personalization with user data, flexible survey scheduling (recurring or one-time), and a range of highly efficient SDKs for easy integration into existing applications.
More details about 1Flow
How can 1Flow help reduce user churn?
1Flow is a valuable tool for businesses aiming to reduce user churn. By providing actionable insights into user expectations and reasons for leaving, it helps businesses understand their audience better. The platform facilitates user segmentation, enabling businesses to collect more relevant feedback and deliver personalized experiences, thus enhancing user retention.
How does the segmentation feature of 1Flow work?
1Flow’s segmentation feature enables surveys to be triggered based on specific events and page URL rules. This capability empowers businesses to tailor surveys to users based on their actions, ensuring that feedback collected is relevant and personalized to each user’s experience.
What features does 1Flow offer for embedding visuals?
1Flow offers versatile features for embedding visuals within surveys, allowing businesses to incorporate images, GIFs, and videos seamlessly. This functionality enables users to effectively demonstrate product functionalities or features, enhancing the overall communicative impact of their surveys.
What is the difference between recurring and one-time surveys on 1Flow?
On 1Flow, the distinction between recurring and one-time surveys lies mainly in their frequency and objectives. One-time surveys are employed for specific research or events, while recurring surveys serve for continuous customer satisfaction and NPS tracking, enabling ongoing feedback collection and evaluation.