Certainly is a Conversational AI platform designed to create a digital twin of a company’s best salesperson. It enables businesses to provide personalised customer experiences, reduce wait times, help with purchase and checkout processes, and manage post-sales customer support. It can be integrated with a wide range of business systems and services, and uses AI to understand customer intent and provide relevant product recommendations. It also allows companies to collect zero-party data for use in hyper-customising shopping experiences, increasing brand loyalty and customer lifetime values. Certainly provides an easy-to-use no-code platform for business users and APIs for developers, and is trusted by companies worldwide.
More details about Certainly
What business systems and services can Certainly be integrated with?
Certainly can be integrated with numerous business systems and services. It offers a no-code template for business users and hyper-flexible APIs for developers. It can be connected to all business systems effortlessly with the help of a dedicated team.
What features does the Certainly platform offer?
The Certainly platform offers several features. It provides a no-code platform for business users and APIs for developers. It supports conversation creation, personalizes customer experiences, assists with purchasing and checkout, and manages post-sale customer support. Additionally, it collects zero-party data and integrates with a wide range of business systems for businesses to provide more customized shopping experiences.
How does Certainly help in creating a personalised customer experience?
Certainly digital twin technology listens to visitor’s wishes, takes them to the right products, and gives intent-based product recommendations. It personalizes customer experiences, delivering dynamic support throughout a customer’s web-based journey. It helps the customers find exactly what they need when they need it, improving conversion rates.
What does it mean that Certainly creates a digital twin of my best salesperson?
When Certainly creates a ‘digital twin of your best salesperson’, it means the AI replicates the behavior, knowledge, and effectiveness of your top salesperson. It uses the AI’s precision and scalability to interact with customers, provide personalized recommendations, assist in purchases and checkouts, and offer post-sales support.
