The Chat Summary app, developed by SKlabs, is an AI-powered tool designed to streamline and expedite chat transcript analysis. Utilizing OpenAI’s advanced natural language processing technology, it generates automated summaries of chat transcripts, allowing you to quickly review and understand the key components of conversations without manually reading through the entire transcript.
The app automatically creates summaries whenever a chat is archived, and you can also generate summaries manually from the app’s Details section. A dedicated reports section provides access to all previously generated summaries, including details such as chat ID, thread ID, chat transcript, and the number of tokens used for each summary.
Users have a token balance that determines the number of summaries they can generate, with the option to purchase additional tokens if needed. The Chat Summary app is free to install and use, initially offering 10,000 tokens.
This tool is efficient, transparent, cost-effective, and accurate. It saves time and effort, ensures usage and monitoring transparency, and leverages OpenAI’s state-of-the-art natural language processing technology to produce precise summaries. The app stays current with the latest advancements in natural language processing and is highly reliable.
For guidance on using and configuring the app with your LiveChat account, refer to the app tutorial and setup instructions. Additionally, you can contact the SKlabs support team for assistance, suggestions, or new feature requests.
More details about Chat Summary for LiveChat
How does Chat Summary summarize chat transcripts?
Chat Summary utilizes OpenAI’s natural language processing technology to identify and extract key points from chat transcripts. This technology understands the context and semantic relationships between words and phrases, creating concise, coherent summaries that highlight the essential information.
Can Chat Summary generate an automated summary as soon as a chat is archived?
Yes, Chat Summary automatically generates summaries whenever a chat is archived.
Where can I learn how to use and configure Chat Summary?
You can find detailed tutorials and setup instructions on how to use and configure Chat Summary with your LiveChat account on the SKlabs documentation site.
What is the usage limit for generating summaries with Chat Summary?
The usage limit for generating summaries depends on your token balance in Chat Summary. Each summary consumes a certain number of tokens, and once your balance is depleted, you will not be able to generate new summaries until additional tokens are purchased.
