ChatForm is an AI-powered tool that enhances customer engagement by automating customer service and providing seamless communication through chats. It offers businesses the ability to automate their customer support and business text messaging, resulting in improved efficiency and a better customer experience.The tool provides various solutions for customer engagement, including WhatsApp Business, SMS, and Instagram DMS.
These features allow businesses to connect with their customers through different messaging platforms, providing a versatile and convenient way to engage with them.ChatForm also offers powerful form builder capabilities, enabling teams to streamline their data collection process.
The tool includes customizable form templates specifically tailored to different industries, such as real estate, customer service, and ecommerce. These templates provide a range of features and functionalities designed to address the unique needs of each industry.