Eficode’s Jira Support Bot is a cutting-edge AI solution crafted to streamline issue management within Jira, boosting team efficiency with automated tasks and rapid responses to common inquiries.
Serving as a knowledgeable assistant, the bot offers step-by-step guidance on tasks ranging from setting up new workflows to managing custom fields and simplifying complex operations like permission schemes and dashboard creations.
Recognizing the value of human expertise, Eficode ensures users have access to Atlassian professionals for personalized advice tailored to their unique needs.
Eficode’s Jira Support Bot aims to simplify the Jira experience, providing users with clear explanations and expert support whenever required, ultimately easing their navigation through Jira’s complexities.
In addition to the support bot, Eficode offers a comprehensive full-stack subscription solution for all Atlassian tools, encompassing hassle-free support, administration, management, coaching, mentoring, and technical consultancy.
With over 16 years of experience serving 500+ organizations across diverse industries, Eficode has earned accolades as an Atlassian Partner of the Year.
Eficode’s Atlassian Support guarantees assistance for all Atlassian products, including Cloud and Data Center deployments, along with support for all Atlassian Marketplace applications. Users benefit from SLAs for support case response times, practical configuration and administration support, on-demand health checks, and guidance throughout implementation and configuration processes. Additionally, users can access on-demand assistance during installation and updates.
Optional add-on services such as Technical Account Management provide strategic and technical support, helping users achieve long-term goals and navigate business challenges effectively.