Fini is a powerful AI chatbot tool that helps companies engage and retain more users. It is designed to provide customers with 24/7 interactive chat support, powered by the company’s own knowledge base. By simply providing a link to their knowledge base, companies can deploy an AI agent without any code or integration.
Fini’s AI chatbot is designed to deliver a human-like experience to customers, allowing them to configure the tone and character of their AI agent. Additionally, it allows seamless human routing when the AI agent does not know the answer or is preconfigured to do so.
It also supports multi-channel approaches, allowing companies to deploy the AI agent wherever their customers are, with pre-built integrations with platforms like Intercom, Slack, and Discord. Fini also uses AI to help Growth teams identify reasons for churn and deliver personalized experiences to retain existing customers.
It has been trusted by data-driven tech companies around the world, with reported improvements in user retention of up to 24%, revenue/user uplift of up to 15%, and activation uplift of up to 30%. With a 7-day integration time, Fini is the perfect tool for companies that want to maximize customer retention and ROI.
More details about Fini
Which platforms can Fini integrate with?
Fini offers out-of-the-box integrations with multiple platforms. This includes popular communication channels like Intercom, Slack, and Discord. Therefore, companies can deploy their AI agent wherever their customers are.
What role does AI play in Fini’s approach to customer retention?
In Fini’s approach to customer retention, AI plays a significant role. AI helps in identifying potential reasons for customer churn and pre-empty churn. It also assists in delivering personalized experiences to retain existing customers. Furthermore, its AI has been fine-tuned to achieve over 85% accuracy on churn prediction.
What is Fini?
Fini is a robust AI chatbot tool that supports companies to engage and retain more users. It utilizes a company’s knowledge base to provide 24/7 interactive chat support. Companies can set up an AI agent rapidly by providing a link to their knowledge base, without requiring any coding or integration. Fini enables configuration of the tone and personality of the AI agent for a more humanlike experience. Moreover, it supports a multi-channel approach, enabling deployment across platforms like Slack, Intercom, and Discord.
How does the seamless human routing work in Fini?
Seamless human routing in Fini works by automatically directing inquiries to a live human agent whenever an answer is not known, or for pre-specified topics. This ensures an interrupted and smooth interaction even when the AI doesn’t know the answer.
