Frankly is an AI-powered platform designed to facilitate multi-channel engagement between customers, online communities, and staff. It provides a suite of tools to enable users to interact with each other in an efficient and effective manner.
The platform uses AI to gain insights from users and customers and has built-in multilingual capabilities to ensure respect for cultural nuances. It also features a dashboard with analytics and quality analysis tools to make the process of engagement easier and smoother. With Frankly, businesses can easily manage customer relationships and improve their engagement with online communities and staff.
More details about Frankly
What is Frankly?
Frankly is an AI-powered platform that is designed to facilitate multi-channel engagement between customers, online communities, and staff. It provides a suite of tools that enable users to interact efficiently and effectively while gaining insights using advanced data analytics.
How does Frankly’s dashboard analytics work?
Frankly’s dashboard analytics work by extracting data from user interactions and employing AI to analyze this data. The resultant metrics are presented in a insightful and intuitive manner on the dashboard, providing a comprehensive overview of user engagement and interaction effectiveness.
What is the quality analysis tool in Frankly?
Frankly’s quality analysis tool, part of its dashboard analytics, facilitates monitoring, tracking and assessing engagement metrics. It assists in delivering a higher quality user experience by identifying trends, analyzing responses, and suggesting areas for improvement.
What does the analytics dashboard feature in Frankly entail?
Frankly’s analytics dashboard features a comprehensive set of tools for quality analysis. It offers data visualizations and important metrics to monitor and enhance user interactions and engagement strategies. The objective is to make the process of engagement smooth and efficient.
