Hubble is an in-product user research and feedback platform that enables companies to create world-class products by gathering high-quality contextual feedback from targeted users. With Hubble, companies can collect in-product feedback through SDK, prototype concept testing and create qualitative research questions and build study templates through the use of ChatGPT by OpenAI.
It also allows companies to segment users based on their attributes and track results in real-time for summary analysis and create beautiful reports. Heat maps and video clips are also available for understanding customer flow. Companies can also create customized, unmoderated studies to collect any type of product feedback from usability testing to feature satisfaction. All this is available in a user-friendly platform that makes product research 10x easier.
More details about Hubble.team
How can I collect feedback through Hubble’s SDK?
Through Hubble’s SDK, feedback is collected in-product. This allows companies to highlight product features, components, and user flows to collect detailed user feedback at scale.
How is Hubble different from traditional user research platforms?
Hubble differentiates from traditional user research platforms by offering in-product user research, eliminating the need for survey emails or research calls. It gathers feedback from real users during product usage, synchronizing user research with their interactions, unlike traditional platforms that often miss this contextual richness.
How does Hubble help in segmenting users based on their attributes?
Hubble offers a feature that allows companies to segment users based on their attributes. This aids in targeting the right users during product usage, ensuring that insights are gleaned from actual users. Thus, feedback gathered is relevant and authentic.
How does Hubble help in making product research easier?
Hubble simplifies product research by providing an all-in-one platform that facilitates gathering in-product feedback directly from users. This method reduces recruitment costs, eliminates research calls and survey emails, and allows for real-time results tracking and auto-generated reports. User segmentation and customizable studies further the efficiency of the process, making product research significantly easier.
How can Hubble help in collecting feedback related to feature satisfaction?
Hubble aids in collecting feedback related to feature satisfaction by facilitating the creation of customized unmoderated studies. These studies get contextually rich and precise feedback from the actual users about their satisfaction with different product features.
Can Hubble help me cut down on external panel recruitment costs?
Hubble’s platform allows companies to directly engage with their users, negating the need for external panel recruitment. It cuts costs associated with recruiting panels externally, making the whole process more efficient and cost-effective.
