Kore AI specializes in enhancing customer and employee interactions through AI-driven solutions. Their platform automates various processes across industries, employing virtual assistants and process assistants.
At the core of their offering is Experience Optimization (XO), which seamlessly integrates conversational AI and digital user experience. Their product suite includes SmartAssist for contact centers, BankAssist for banking, HealthAssist for healthcare, and RetailAssist for commerce, all tailored to improve customer experiences.
For employee support, Kore AI offers IT Assist for IT-related queries, HR Assist for human resources support, and WorkAssist for collaborative workspace solutions. They also provide SearchAssist, a cognitive search tool with conversational capabilities.
Additionally, Kore AI extends its services through a partner program, professional services, and a wealth of resources such as white papers, case studies, and webinars. Their support is available in English, Japanese, and Korean, catering to a diverse clientele.
More details about Kore AI
What languages are supported by Kore ai?
Kore AI offers support in English, Japanese, and Korean languages to cater to a diverse user base.
What are the capabilities of Kore AI’s SearchAssist?
Kore AI’s SearchAssist is a cognitive search solution designed to enhance user experience through conversational support. It enables interactive and contextually relevant search experiences, enriching the overall user engagement.
What resources does Kore.ai provide for understanding and utilizing their AI tools?
Kore AI offers a comprehensive range of resources to facilitate understanding and usage of their AI tools. These include blogs, webinars, videos, white papers, case studies, analyst reports, and access to their academy, which provides free training on conversational AI skills.
Can developers leverage Kore.ai to develop their own assistants?
Absolutely, Kore AI empowers developers, both technical and non-technical, with a no-code platform to create sophisticated assistants tailored to their specific needs. This democratizes the process, allowing a broader range of users to harness Kore AI’s technology for their projects.
