Lomni is an AI-powered customer support tool designed to streamline customer interactions through texting and calling. It excels in answering frequently asked questions, addressing account inquiries, sending text messages to callers, and seamlessly connecting with any API or webhook.
One of Lomni’s standout features is its capability to automate new journeys and workflows within minutes. Users can easily teach Lomni new prompts using natural language prompts within the dashboard or request assistance from the Lomni team.
Moreover, Lomni offers 24/7 multilingual support with zero wait time, alongside fine-tuning capabilities for users to control and trust their AI with complex tasks. Real-time analytics on conversational data empower users to derive actionable insights from customer interactions.
For customization, Lomni allows users to choose from a variety of voices in different languages and accents, as well as customize their soundscape to align with their brand and style.
Furthermore, Lomni offers different pricing plans catering to various needs, including text or phone conversation limits, email and phone support, custom voice and soundscape options, learning from help articles, sales and custom journey instructions, automation capabilities, and analytics on conversational data.
Setting up Lomni is quick, taking less than 30 minutes, and users can opt for monthly payment plans without long-term contracts or obligations. For further inquiries, users can contact the Lomni team via email or through the provided demo links.
