Loris emerges as a trailblazing Conversational Intelligence tool tailored for esteemed brands, aiming to revolutionize customer interactions into avenues for insight, optimization, and growth.
Drawing from a rich library of AI models trained on diverse real customer service conversations, Loris stands at the forefront of automating and enhancing time-consuming customer service and conversation review processes, all while maintaining impeccable accuracy.
This harmonious blend of efficiency and reliability unlocks profound insights into customer interactions, empowering businesses to unearth recurring or underlying customer issues and pinpoint the root causes of frequent concerns.
In addition to its analytical prowess, Loris provides real-time assistance to agents, equipping them to navigate customer interactions with precision and efficacy. Moreover, its versatility and adaptability render it suitable for a myriad of sectors, spanning BPOs, customer-centric brands, Fintech & Financial Services, Retail & E-commerce, and Telecom.
With its domain expertise in customer experience, Loris emerges as the go-to solution for businesses seeking to elevate their customer service standards and glean invaluable insights from their interactions.
More details about Loris
In what ways can Loris improve the efficiency and accuracy of customer service?
By automating the process of reviewing client contacts, successfully detecting underlying customer issues, and offering agents real-time support and direction, Loris increases customer service accuracy and efficiency. This makes it possible to respond to consumer issues more quickly and accurately, which eventually raises customer satisfaction levels.
What is the purpose of the library of AI models in Loris?
The deep understanding of customer service conversations is the goal of Loris’s library of AI models. Because they have been educated on millions of actual customer talks, they can help with auditing discussions, identify customer problems, offer real-time agent support, and produce insightful customer data.
Does Loris offer a demo of its capabilities?
Yes, Loris provides a demonstration of its features. Through their website’s ‘Book a Demo’ button, interested parties can schedule a demo for themselves or their company.
What sectors can Loris be used in?
Because of Loris’ adaptability, it may be used in many different industries, such as telecom, retail & e-commerce, Fintech & Financial Services, customer-centric businesses, and BPOs.
