ModerateKit is an AI-powered service tailored to streamline the moderation, review, and management of user-generated content within digital communities. By automating tasks such as post moderation, optimization, spam detection, and more, this tool efficiently handles various aspects of community management.
It triages, reviews, optimizes, approves, marks as spam, or removes community posts, questions, and ideas, enhancing overall engagement. ModerateKit can also optimize community posts by improving titles, descriptions, tagging, and categorization, further enriching the community experience.
An invaluable feature of ModerateKit is its alignment with a company’s Code of Conduct or policies, ensuring adherence to community guidelines. Additionally, it calculates a Community Health Score by analyzing sentiment, emotion, and toxicity in posts, providing insights into the community’s well-being.
Currently compatible with platforms like Gainsight Customer Communities, Softr, and Airtable via Zapier, ModerateKit offers seamless integration with various tools, with more integrations in development. By significantly reducing manual labor, this content moderation service aims to save hundreds of hours for Community Management, Trust and Safety, and Customer Support teams.
More details about ModerateKit
What does ModerateKit do?
ModerateKit provides an automation service for moderating, reviewing, and processing user-generated content. It handles tasks such as post moderation and optimization, aligning with code of conduct, detecting spam, NSFW content, and abuse. It reviews, optimizes, approves, marks as spam, or removes community posts, questions, and ideas. Moreover, it optimizes posts to enhance their titles, descriptions, tags, and categorization to boost community engagement.
What does ModerateKit mean by ‘triaging’ in the context of community moderation?
In the context of community moderation, ‘triaging’ refers to the process of sorting and prioritizing posts. This involves reviewing, optimizing, and deciding on the appropriate action, such as approving, marking as spam, or removing the content.
Does ModerateKit offer prioritized support?
Yes, ModerateKit offers priority support, available in both its current Limited Access Beta plan and the projected Enterprise-tier plan.
What platforms is ModerateKit currently compatible with?
ModerateKit currently integrates with platforms like Gainsight Customer Communities, Softr, and Airtable via the Zapier integration. Further platform combinations are in development.
