Order link is an AI-driven tool designed to streamline the handling of incoming inquiries and requests for quotations. It seamlessly integrates with your ERP system and is capable of processing inquiries received in various formats such as free-text e-mails or PDF attachments.
The tool extracts and validates order details from these communications, including PDF and Excel attachments, cross-verifying them with your master data. It promptly identifies any discrepancies or missing information, providing real-time feedback. Leveraging artificial intelligence, Order link comprehensively analyzes your product information to facilitate technical understanding.
Moreover, Order link can process orders even when part numbers are absent, offering suggestions for clear article assignment. It centralizes email management through a dashboard that categorizes messages based on content and assigns them to the appropriate team member. This organizational feature ensures efficient handling of incoming inquiries and quotations across your team.
Order link supports seamless integration with a variety of ERP and CRM systems, including SAP R3, SAP S4, MS Dynamics, and ABAS. This capability enables customized data transfer tailored to specific operational needs.
By automating the inquiry and quotation process, Order link optimizes sales operations, reduces transmission errors, and enhances overall efficiency. It minimizes time spent searching through emails and manually transferring data between systems, leading to faster response times and improved conversion rates for your business.
More details about Order link
Does Order link offer interfaces to established ERP solutions?
Yes, Order link integrates seamlessly with established ERP solutions such as SAP R3, SAP S4, MS Dynamics, ABAS, and others. This integration facilitates smooth data transfer and compatibility with existing enterprise systems.
How does Order link improve efficiency?
Order link enhances efficiency through automation of inquiry and request for quotation processes. By extracting and validating order information from emails and attachments like PDFs and Excel files, the tool reduces transmission errors and minimizes the manual effort required to handle inquiries. Its AI-powered technology optimizes sales operations, ensuring faster and more reliable order processing and quotation generation.
How does Order link help improve the speed of response time?
Order link accelerates response times by automating the processing of inquiries and quotes. Instead of manual sorting and processing, the tool categorizes incoming inquiries instantly, enabling swift generation and delivery of quotations. This capability allows orders and requests to be addressed within minutes, enhancing responsiveness compared to traditional methods that may take days.
What do real-time customer satisfaction and efficient order and inquiry processing look like in Order link?
In Order link, real-time customer satisfaction is achieved by promptly addressing inquiries and processing orders without delays. The tool provides immediate feedback on order details, highlighting any discrepancies or missing information. This proactive approach not only reduces errors but also ensures that customers receive accurate and timely responses, thereby enhancing overall satisfaction with the order and inquiry handling process.
