Rep AI is an AI-powered chatbot designed to enhance the shopping experience for customers in an eCommerce store. It was specifically built for Shopify and uses two AIs to provide shoppers with a personalised guided shopping experience.
The Rescue Algorithm predicts when a shopper is about to leave the site, with an accuracy rate of 92%, and engages them in a conversation to bring them back. ChatGPT powers the conversational shopping assistant to handle all conversations, including product questions, checkout and recommendations.
Rep AI understands natural language and idioms, thus making it ideal for big catalogue stores with complex queries. It can recommend complementary products for upsells and can handle multiple languages. Rep AI integrates with popular Shopify apps seamlessly and requires no changes to the support stack.
Merchants have reported increased Conversion Rates of up to 13%, Average Order Value increment of 20%, and an average sales increase of 9%. Rep AI provides customers with a tailored shopping experience, making it a game-changer for eCommerce sales. Brands such as Underoutfit have seen an exponential increase in their conversion rate. Rep AI offers a 30-day free trial and a 60-day money-back guarantee if the user does not get 10x ROI on their investment.
More details about RepAI
How does Rep AI handle complex queries?
Rep AI handles complex queries by understanding natural language and idioms, making it significantly useful for big catalogue stores with complex product queries. It uses ChatGPT to interpret and respond to these queries in a conversational manner.
What is ChatGPT and how does Rep AI use it?
ChatGPT is an AI model for natural language processing tasks, developed by OpenAI. Rep AI employs ChatGPT to power its conversational shopping assistant, enabling it to handle all types of conversation with customers, including enquiries about products, checkout process, and product recommendations.
What is the process to integrate a unique app with Rep AI?
For unique app integration with Rep AI, merchants need to provide information about the app. The Rep AI team works on the request and facilitates the integration.
What improvements can I expect from using Rep AI?
With Rep AI you can expect increased Conversion Rates of up to 13%, Average Order Value increment of 20%, and an average sales increase of 9%. Also, brands that have used Rep AI reported an enhanced shopping experience for their customers.
Can Rep AI show product reviews in the chat?
Yes, Rep AI can show product reviews right in the chat. This provides shoppers with valuable information that can influence their purchasing decisions.
