ResolveAI is an AI-powered customer service platform that helps businesses provide automated support and personalized responses in real-time. The platform is designed to understand customer issues, recognize patterns, and learn from conversations to provide accurate, tailored responses.
It also provides real-time insights into customer service operations, allowing businesses to identify gaps in their knowledge base and refine and improve their customer service. The platform also supports live conversations, allowing businesses to join conversations if the AI chatbot is not able to answer a customer’s query.
The platform also offers multi-language support, allowing businesses to write their documentation in any language and have the AI chatbot reply to visitors in the language they requested. The platform offers two pricing plans- Starter and Pro- that provide different features and support different numbers of active chats. The Starter plan offers 1 chatbot, unlimited documentation and 1000 active chats a month while the Pro plan offers 4 chatbots, unlimited documentation and 3000 active chats a month.
More details about ResolveAI
What languages does ResolveAI chatbot support?
ResolveAI offers multi-language support, allowing chatbots to communicate with customers in their requested language. Documentation can be written in any language, and the chatbot will respond to visitors in the same one.
What does ‘1 vs 4 chatbots’ mean in the context of ResolveAI pricing plans?
‘1 vs 4 chatbots’ in the context of ResolveAI pricing plans refers to the number of chatbots you can create under each plan. The Starter plan allows you to create 1 chatbot, while the Pro plan allows for 4 chatbots, giving businesses greater flexibility to provide targeted support on different areas of their website.
Can ResolveAI chatbot handle live conversations?
Yes, the ResolveAI chatbot can handle live conversations. If it is unable to answer a query, it allows for businesses to join the conversation and interact directly with the customers. This ensures the provision of support where the bot might not be able to help.
How does ResolveAI use AI in customer support?
ResolveAI uses AI by deploying chatbots for automating customer support. AI chatbots leverage Natural Language Processing (NLP) and Machine Learning algorithms to understand, recognize, and respond to customer inquiries in real time. They can also learn from past interactions to enhance future responses, and detect patterns in customer inquiries, allowing them to deliver personalized, tailored responses.
What is ResolveAI?
ResolveAI is an AI-powered customer service platform that enables businesses to automate support and deliver personalized responses in real time. It can recognize customer issues, recognize patterns, and adapt over time by learning from interactions. The platform supports real-time insights into customer service performance, allowing businesses to refine their knowledge base and improve customer service responses. It offers live conversation support, multi-language capabilities, and offers multiple pricing plans.
