Sendbird is an AI tool that allows users to create custom AI chatbots for their webpages and applications. This tool aims to enhance user engagement, marketing, sales, and customer support via the use of conversational AI.
One of the unique highlights of Sendbird is their multi-functional AI chatbots which can serve various roles across businesses. These include lead generation, shopping assistance, customer service, legal assistance, recruitment, as well as healthcare appointment booking.
The tool also offers analytic resources to track bot engagement, user sentiment and other AI-related activities, which could provide critical customer data to refine services, products, and business strategies.
More details about Sendbird
Can I design my own chatbot interface on Sendbird?
Yes, users can design their own chatbot interface on Sendbird. The tool allows businesses to customize the chatbot’s UI to fit their brand image and customer interaction requirements.
How can I use Sendbird to create a custom chatbot?
Sendbird allows users to create custom AI chatbots straight from its dashboard. Users can follow a straightforward onboarding flow, design their own custom chatbot widget, train the bot with their data, and test it before it goes into production.
Is Sendbird capable of improving marketing automation via AI chatbots?
Yes, Sendbird is designed to improve marketing automation via its AI chatbots. The chatbots are equipped to handle tasks such as customer engagement, lead generation, answering customer queries, and assisting with shopping on e-commerce platforms.
Can Sendbird’s AI chatbots assist in shopping?
Yes, Sendbird’s AI chatbots can assist in shopping scenarios. They can be used on e-commerce websites to enhance sales and customer support experience.
