Spryngtime is an AI-powered chatbot that helps businesses provide quick and accurate answers to their customers’ questions. The chatbot is designed to understand all of a business’s knowledge, including external information from help desk platforms like Zendesk and internal knowledge from the business’s documentation.
Spryngtime uses this knowledge to scan for the right answer to customers’ questions and provide it in a clear and concise manner, saving businesses time and increasing conversion rates. With Spryngtime, businesses can answer 30-70% of all questions out of the box. The chatbot is secure, using the latest encryption technology to keep customer data safe.
It also offers integrations with payment processing and order tracking systems, among others. Spryngtime’s features include auto-documenting answers to new questions, creating message drafts for review before sending, and pulling in past support and chat history to find relevant answers.
More details about Spryngtime
What is Spryngtime?
Spryngtime is an AI-powered chatbot designed for customer support. It enables businesses to provide prompt and precise responses to customer inquiries. Spryngtime can grasp the whole realm of a business’s knowledge base, including external information from help desk platforms and internal data from the company’s documents.
How does Spryngtime use past support and chat history?
Spryngtime utilises past support and chat history by pulling all the previous interactions to find answers that might not be explicit in the existing documentation. This provides a rich context for engaging with customers and addressing their specific queries.
How does Spryngtime keep customer data safe?
Spryngtime ensures customer data security by implementing the most recent encryption technology, explicitly designed to safeguard the data and privacy of the users.
What is the percentage of questions Spryngtime can answer out of the box?
Spryngtime can answer between 30-70% of all questions directly out of the box, according to the information on their website.
