ChatGPT for HelpScout is an AI-powered solution tailored to streamline support ticket responses within HelpScout. Integrated seamlessly, this tool learns from previous support interactions to craft draft replies, considering writing style, tone, and context.
Users benefit from the flexibility to edit generated drafts before sending or opt to send them as is. Moreover, the Chrome extension facilitates quick replies with just a few clicks, enhancing response efficiency.
With a free trial offering the first 50 drafts, ChatGPT for HelpScout presents two pricing tiers: Startup and Business plans. The Startup plan, priced at $29 monthly, includes 100 draft replies, Chrome extension access, and training on the user’s 500 most recent replies. Meanwhile, the Business plan, priced at $99 monthly, scales up with 500 draft replies, Chrome extension access, and training on the user’s 5,000 most recent replies.
By automating draft replies, this tool empowers support agents to save time, improve efficiency, and maintain accuracy in responding to customer queries. Ultimately, ChatGPT for HelpScout enables agents to focus on other critical support tasks while ensuring prompt and effective customer service.
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How does ChatGPT for HelpScout learn from my previous replies?
ChatGPT for HelpScout uses AI to analyze your previous responses in great detail. It learns how to create responses most effectively by taking into account your writing style, tone, and context. The AI becomes increasingly adept at generating draft responses that suit your writing style the more you use it.
What is ChatGPT for HelpScout?
An AI-powered tool called ChatGPT for HelpScout automatically composes responses to HelpScout support tickets. This application generates the best draft responses for every new message by analyzing previous support agent responses, taking into account the context, writing style, and tone.
How many draft replies can I get with each pricing plan?
You will receive one hundred draft replies every month with the Startup plan. The Business package entitles you to 500 draft responses each month.
What’s the difference between the Startup and Business plan of ChatGPT for HelpScout?
For $29 a month, the Startup plan provides access to the Chrome Extension, 100 draft replies, and training on the 500 most recent replies. For $99 a month, you can use the Chrome Extension, get 500 draft replies, and have your last 5,000 replies used as training data for the Business plan. The Business Plan is therefore intended for larger, rapidly expanding companies that require more extensive training and a greater reply draft limit.
