Symbl AI is a conversation intelligence platform that offers developers real-time transcription and insights of unstructured conversation data using advanced deep learning models. The tool provides solutions to various industries such as revenue intelligence, events and webinars, remote collaboration, contact center, and recruiting intelligence.
Symbl AI features support custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built UI and components for voice, audio, and text data. With its APIs technology, Symbl.ai allows real-time and asynchronous speech recognition for unstructured human conversations, enabling the tool to add intelligence with a single API call.
Additionally, the platform provides keyword, phrase, and intent detection in real-time, both in less than 400 milliseconds and via batch/asynchronous requests. Symbl.ai includes speech-to-text integration, allowing the most accurate and asynchronous speech recognition API that is built for human conversations.
The tool’s conversation analytics generate various metrics to enhance user or agent conversation analytics such as talk-to-listen ratios, words per minute, talk time, and topic-based sentiments. Symbl.ai also supports processing conversations and extracting insights across various conversation channels such as video or audio files, telephony, and streaming. Moreover, Symbl.ai prioritizes customer support, providing flexible plans with no usage commitments and scalable growth options.
More details about Symbl AI
What features does Symbl.ai offer?
Symbl.ai offers features such as custom trackers, summarization, topic modeling, transcription, conversation analytics, pre-built UI and components for voice, audio, and text data.
Does Symbl.ai offer any documentation or resources for using their tool?
Yes, Symbl.ai offers extensive resources for using their platform including documentation, sample applications, community platforms, knowledge base, and a slack channel for developer-centric conversations.
What industries can Symbl.ai provide solutions for?
Symbl.ai provides solutions for various industries including revenue intelligence, events and webinars, remote collaboration, contact center, and recruiting intelligence.
How accurate is Symbl.ai’s speech-to-text integration?
Symbl.ai’s speech-to-text integration is the most accurate real-time and asynchronous speech recognition API that is specifically built for unstructured human conversations.
What is Symbl.ai’s tracking feature?
Symbl.ai’s custom trackers feature supports tracking of specific items or themes across conversation data, enabling more focused and relevant analysis.
How does Symbl.ai’s conversation analytics work?
Symbl.ai’s conversation analytics generate various metrics like talk-to-listen ratios, words per minute, talk time, and topic-based sentiments to enhance user or agent conversation analytics.
