Tellhop is a business phone system tailored for small businesses, aiming to enhance professionalism, streamline operations, and boost business growth.
The platform harnesses AI-powered features to automate communication with both potential and returning customers. This includes functionalities like auto-respond for after-hours, business texting, a text menu, and a “text us” widget for websites.
Tailored for specific industries such as auto shops, HVAC services, moving services, plumbers, restaurants, food trucks, and caterers, Tellhop offers various pricing plans to accommodate diverse business needs. From basic plans covering calls and texts to pro plans incorporating advanced features like website text widgets, unlimited text menu replies, call recording, and team collaboration tools.
Affordability is a key highlight, as Tellhop is designed to be cost-effective without necessitating new devices. Businesses using Tellhop have reported increased revenue, lead generation, improved customer satisfaction, and more efficient operations due to centralized communication, triggered replies, and the ability to operate from personal phones and computers.
The platform emphasizes the preference for texting over calling among customers, citing statistics indicating that 89% prefer texting and that 7 out of 10 would switch to a business they can text.
Moreover, Tellhop offers comprehensive support resources including demos, blogs, YouTube videos, a help center, and dedicated customer support to ensure businesses maximize the benefits of the tool.
More details about Tellhop
Can I automate communications with my customers using Tellhop?
Yes, Tellhop enables businesses to automate communications with both potential and returning customers through its AI-powered features.
Is there a business texting option with Tellhop?
Certainly, Tellhop offers a business texting option, allowing businesses to engage with customers efficiently through a channel known for its high response rate.
Does the tool provide an automated text menu?
Yes, Tellhop includes an automated text menu feature, customizable to fit the specific needs of your business.
How does the auto-respond feature work on Tellhop?
Tellhop’s auto-respond feature operates by automatically replying to customer queries received outside of business hours, ensuring that no messages go unanswered, even when the business is closed.