Tiledesk’s Free Live Chat with Chatbots, WhatsApp and Agents UNLIMITED provides a platform for businesses to combine free live chat with open-source chatbots in order to increase ROI and provide one inbox for all customer communications. It offers features such as a Live Chat Widget, Chatbot, Unified Messaging, Adaptive Multichannel Chatbot Design, Mobile Apps, Chatbot Knowledge Base, and Integrations with WhatsApp for Business, Facebook Messenger, Dialogflow, Rasa, Zapier, PrestaShop, and WordPress.
Additionally, it offers various templates such as Immediate Responses, FAQ Bot, Lead Generation, Customer Rating, and Chatbot Design Studio, which is an open-source, no-code chatbot builder. Tiledesk is trusted by global brands, local organizations and fast-growing startups, and provides customers with adaptive chatbot technology to handle digital channels, conversational ticketing, and multichannel messaging.
More details about Tiledesk
What is Tiledesk?
Tiledesk is a customer communication platform featuring a combination of live chat, chatbots, and a unified inbox. It provides a platform for businesses to combine free live chat with open-source chatbots in order to increase ROI and provide one comprehensive inbox for all customer communications.
How can Tiledesk boost my business ROI?
Tiledesk can boost your business’s ROI through instant, 24/7 responses from AI-powered chatbots, and unified customer communication, reducing the time staff spend on mundane tasks. It also offers customer service and lead generation templates, which help in increasing customer satisfaction and generating new business prospects respectively.
What customer rating system does Tiledesk offer?
Tiledesk offers a Chatbot Template designed to get Customer Ratings. This feature allows automatic collection of surveys to gauge customer satisfaction, which can be an essential factor in improving business offerings.
How does Tiledesk unify customer communications?
Tiledesk unifies customer communications by merging key messaging channels into a single communication hub. This Unified Messaging feature means agents have all conversations from different platforms, like WhatsApp and Facebook Messenger, in one place.
