TrustLoop is an advanced online reputation management software designed to enhance positive customer feedback while effectively handling negative reviews. Targeted towards online product owners, it uses proprietary technology to manage both public and private reviews efficiently.
The platform streamlines the collection of positive reviews for public display, while privately directing constructive criticism or negative feedback to the business owners. TrustLoop leverages AI technology to derive actionable insights from customer feedback and reviews.
The software also offers a customizable widget or popup for websites to capture reviews more efficiently. Satisfied customers can be routed to third-party review platforms to leave additional positive feedback. Designed with user-friendliness in mind, TrustLoop includes a fully customizable survey builder for optimal results, and features a custom landing page for gathering and sorting feedback and reviews.
Automation features within TrustLoop help accelerate processes, allowing users to focus on addressing customer needs and improving products rather than manually managing reviews.
Additionally, the software allows users to choose the most appropriate moments in the user journey to request reviews or feedback, ensuring the capture of accurate and relevant responses. TrustLoop operates on a subscription basis, offering various plans tailored to different needs and user base sizes.
