Ziggy is an AI-powered tool designed to streamline 1-on-1 conversations, mimicking human-like interactions while offering real-time analytics. It empowers users to effortlessly conduct interviews with individuals at any time, eliminating scheduling constraints and enabling quicker resolution of customer issues.
The versatility of Ziggy extends to various feedback scenarios, spanning customer, product, and employee feedback, as well as market research, exit interviews, UI/UX testing, user research, event feedback, customer discovery, and policy feedback.
By facilitating in-depth conversations, Ziggy aims to enhance customer retention by gaining deeper insights into their needs and feedback. It features AI-driven questionnaires, allowing users to define the purpose and questions for the AI to ask. Participants can then interact with the AI through shared interview links.
Analyzing these responses provides actionable insights into user perspectives. Ziggy also offers advanced analytical tools to aid in understanding user preferences and encourages team collaboration to achieve optimal outcomes.
With its natural language search feature, Ziggy enables comprehensive searches of user responses, which can be summarized in a meaningful manner, assisting teams in making well-informed decisions.
In summary, Ziggy seamlessly integrates AI technology with a conversational approach to deliver insightful feedback, empowering users to enhance their understanding of customer needs and preferences.
More details about Ziggy
How does Ziggy summarize user responses?
Ziggy employs AI to analyze and succinctly summarize user responses. By processing these inputs, it extracts crucial insights, which are subsequently presented in a clear and digestible format, facilitating decision-making processes.
Does Ziggy allow team collaboration?
Ziggy promotes team collaboration by enabling various team members to work together towards achieving the best outcomes. It facilitates the comprehension of user preferences and allows for collaborative creation and analysis of interviews.
How does Ziggy automate 1-on-1 conversations?
Ziggy streamlines one-on-one conversations through AI automation. Users can customize AI-powered questionnaires, specifying the purpose and questions for Ziggy to ask. Participants can then utilize shared interview links to engage with Ziggy, ensuring a smooth and effortless conversation.
How does Ziggy support user research?
Ziggy empowers user research by offering tools for conducting comprehensive interviews. Users can tailor specific questions, distribute interview links, and analyze responses. This facilitates a deeper understanding of user perspectives, enabling actionable insights to be drawn from the data.
