Disney+ Not Working on iPhone or iPad? Try These 8 Fixes

Disney+ is one of the most popular streaming services in the world, offering a vast library of movies and shows from Disney, Pixar, Marvel, Star Wars, National Geographic, and more. However, sometimes you may encounter some issues while using Disney+ on your iPhone or iPad, such as buffering, freezing, or simply not loading at all. This can be frustrating, especially when you want to watch your favorite content on the go.

Fortunately, there are some simple and effective solutions that can help you fix Disney+ not working on your iPhone or iPad. In this article, we will show you 8 fixes that you can try to fix Disney+ Not Working on your device. Follow the steps below and see which one works for you.

Fixing Disney+ Issues on iPhone or iPad

Disney+ is a popular streaming service that offers a variety of movies and shows from Disney, Pixar, Marvel, Star Wars, and more. However, some users may encounter issues when trying to watch Disney+ on their iPhone or iPad. We will provide some tips and solutions to help you fix these common Disney+ Not Working on your iOS devices.

Restart iPhone

If an app on your iPhone is acting up, the first thing to try is a simple trick that can fix common issues. Here’s what you need to do:

  • Step 1: Press and hold both the side button and one of the volume buttons together. Keep holding them until you see the slider to turn off your phone.
  • Step 2: Use the slider to power off your phone and wait for a few minutes. Then, press the power button until you see the Apple logo appear.
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Check Your Internet Connection

To troubleshoot Disney+ Not Working issues on your iPhone or iPad, start by checking your internet connection. A poor connection can cause problems. Open your internet browser and see if websites load; if not, you might be on the wrong network or have a connection problem. To fix this, go to your device’s Settings app, tap on Wi-Fi settings, and turn off Wi-Fi.

If problems still arise, wait ten seconds and relocate closer to your WiFi to get a stronger connection. If the issue is with your ISP, use mobile data (turn off Wi-Fi in the settings) and keep an eye on your data usage because streaming uses data. If Disney+ uses mobile data, take care of any Wi-Fi issues.

Check Updates for iPhone or iPad

Sometimes, your iPhone or iPad might not be compatible with the Disney+ app. To see if that’s the issue, check if there’s a software update available for your iOS device. Here’s how:

  • Open the Settings app.
  • Go to “General.”
  • Select “Software Update.”

Installing updates can help, as some older iPhones and iPads may not work with the Disney+ app.

Update Disney+ App on iPhone or iPad

If Disney+ Not working, please ensure that you have the most up-to-date version of the Disney+ app on your iPhone or iPad. Here’s what to do:

  • Open the App Store.
  • Go to the “Updates” section.
  • Check if there are any updates available for the Disney+ app.

Disney frequently releases updates, so it’s possible that you have an outdated version. If updates are available, install them and see if the app functions properly.

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Check Disney Subscription

If your Disney+ subscription has lapsed, the app won’t display your content. You can address this by following these steps on the Disney website:

  • Visit Disney Plus on the web and sign in with your account information.
  • Click on your account picture at the top and choose “Account.”
  • Under the “Subscription” section, select your current plan to review more details.

If your subscription has gone past the due date, update your payment method to buy a monthly or yearly plan.

Disable VPN

Disney+ is only available in specific regions. If you use a VPN on your iPhone or iPad and connect to a server in a region where Disney+ isn’t offered, the app might not work correctly. It won’t display any content. To fix this, turn off the VPN and try using the app again.

Reinstall Disney+ App

If Disney+ Not Working on your iPhone or iPad, it might be time to reinstall the app and start fresh. Here’s how:

  • Press and hold the Disney+ app icon, then choose “Remove App.”
  • Tap “Delete App.” Then, go to the App Store and download Disney+ again.

Check Disney Servers

If Disney+ is not working on your iPhone, iPad, or any other device, it could be due to Disney+ servers being down. To check if this is the case, visit the Downdetector website and search for Disney+. If you see a significant increase in reported outages along with user comments describing similar issues, it’s best to wait for Disney to resolve the problem.

These steps can help you solve the problem of Disney+ not working. If you enjoy watching movies, you can also try other streaming services such as Hulu, Soap2day, Netflix, Amazon, and more.

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Frequently Asked Questions


Disney+ is a great streaming service that offers a lot of entertainment options for you and your family. However, sometimes you may face some issues while using it on your iPhone or iPad. We have shown you 8 fixes that can help you get Disney+ working again on your device.

We hope that this article has helped you fix Disney+ not working on your iPhone or iPad. By following the 8 fixes we have shown you, you should be able to enjoy your favorite movies and shows on Disney+ without any hassle.