Why is Janitor AI Not Working? Errors and Solutions

Janitor AI is a smart chatbot that interacts with users by utilizing innovative technology. but it is not without flaws. It may stop working for a variety of reasons. This article will go through some of the most common reasons why Janitor AI not working and how to check and fix them. Also we will cover most of the errors and solutions that you get while chatting using Janitor AI.

Common Janitor AI Errors and Solutions

Below given most common Janitor AI errors you get during OpenAI API configuration or Kobold AI configuration or reverse proxy configuration and solutions on how to fix them.

Error: Character detail not loading or showing up

Janitor AI character detail feature has been temporarily disabled by the developers of Janitor AI to prevent unauthorized copying of their bots on other platforms. They are also working on adding watermarking to protect the creators’ efforts. They have assured that the feature will be restored soon.

Some users are unhappy with this decision and think that there are better ways to prevent plagiarism. They also miss the ability to use the character descriptions as references for creating new bots or understanding the bot’s personality traits before chatting with them .

Error: max_length”:[” Must be greater than or equal to 1 and less than or equal to 512

This Janitor AI error message occurs when you chat with a character and your character responds you with a big reply.

Why is Janitor AI Not Working? Errors and Solutions 1

To fix the max_length”:[” Must be greater than or equal to 1 and less than or equal to 512 error you need to do the following.

Go to Generation Settings and update the following:

  • Max new token: 256 (0 = Unlimited, 1 word = 4 tokens). You can limit it to your need.
  • Context Size: 2048 (This helps you in limiting the memory error)
  • If you are using Kobold API URL, you can just click Kobold AI in the preset settings.

Error: Network error. Try if you can access this URL later!

This Janitor AI error message occurs if your OpenAI reverse proxy URL or Kobold AI API URL is not accessible.

To fix Network error. Try if you can access the URL later! error, follow the below steps carefully.

  1. Make sure used the correct settings in Colab while setting up Kobold AI as mentioned below.
    • Model: Nerys V2 6B
    • Version: United
    • Provider: Cloudflare
    • Use Google Drive: off
  2. Wait until all tensor models are loaded successfully in Colab.
  3. Make sure your Colab is running and browser tab is not closed.
  4. For other URL errors, your proxy should run and be able to make connections. Check below to configure Reverse Proxy.
    • OpenAI Reverse Proxy in Hugging Face: Create OpenAI Reverse Proxy with Docker for Janitor AI.
    • OpenAI Reverse Proxy in your Local environment: Create OpenAI Reverse Proxy with Nginx for Janitor AI.

KoboldAI Ran Out of Memory

The Kobold AI ran out of memory error happens mostly because of your system requirements. Here are some solutions if you are using Kobold AI in Colab.

  • Try enabling the Google Drive option and build.
  • Close all other Collab tabs that are not running.
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The model: `gpt-4` does not exist

The The model: `gpt-4` does not exist error happens if you try to use GPT 4 model in your Janitor API settings. Here are some solutions:

  • Try choosing GPT 3.5 models in your Janitor API settings.
  • Currently GPT 4 is in beta and not open to public. Either you can request your GPT 4 key from the official OpenAI GPT4 API link.

Exceeded Quota or Token Limit Error

If you encounter an error such as Exceeded Quota or token limit while creating characters or chatting with bots in Janitor AI, there could be several reasons behind it. Here are some possible causes and solutions to fix the Exceeded Quota Error in Janitor AI:

Exceeded Quota Error
Why is Janitor AI Not Working? Errors and Solutions 2

Possible Causes of Exceeded Quota or Token Limit Error:

  • If you do not wait until the next day when your API Quota is reset, you will receive an error.
  • To fully utilize Janitor AI, you must pay.
  • OpenAI keys may cost $0.02 per 1000 characters for GPT4 or $0.002 for GPT 3.5 Turbo.
  • Extensive or frequent discussions can deplete the Quota faster, resulting in the error.
  • A system fault or bug might occasionally cause the Exceeded Quota error to be displayed incorrectly.

Methods to Fix the Exceeded Quota Error:

  1. Upgrade OpenAI Plan:
  • Upgrade your subscription plan to get more API requests per day.
  • Check your subscription plan and remaining API requests in the Billing section.
  1. Delete Old Messages or Chats:
  • Optimize chatbot performance by reducing the number of messages sent or received.
  • Use shorter sentences, avoid unnecessary words, and employ abbreviations or emojis when possible.
  1. Contact Janitor AI Support:
  • Report the issue to Janitor AI support via email or their website’s contact form.
  • Provide account details, chatbot name, and a screenshot of the error message.
  1. Use Reverse Proxy:
  • Alternatively, try accessing Janitor AI through a reverse proxy to bypass message and token limits.

Error: undefined is not an object

Undefined Is Not An Object
Why is Janitor AI Not Working? Errors and Solutions 3

This issue occurs when users attempt to send a message, and the bot fails to respond while generating error messages instead.

Users have attempted various solutions such as refreshing the page or switching to different bots, but they continue to experience the same problem. Surprisingly, even after trying different API keys or creating new accounts, the issue persists.

In such cases, it is advisable to wait for some time and try again later. The Janitor AI team may be working on resolving the underlying cause of this error. By allowing them time to address the issue, users can potentially have a smoother experience once the problem is resolved.

Failed to Fetch in Janitor AI

The “Failed to Fetch” in Janitor AI happens because of some of the reasons listed below.

  • Network Problem
  • Server Problem
  • Browser Cache
  • API Problem

Methods to fix Failed to Fetch error

You can try the following to fix the “failed to fetch” error.

  • Make sure you have a uninterrupted internet connection.
  • There may be some server issues in Janitor AI servers. So, try again after sometime.
  • Clear your browser cache or try using a different browser that supports Janitor AI. You can read the well supported browsers below.
  • There may be some issues with your API key, try reverse proxy setup or try creating a new API key or you need to upgrade your plan.

Why is Janitor AI not working? (Website)

Janitor AI may encounter a number of challenges that limit its functionality and making Janitor AI not working. Understanding these concerns is essential for efficiently troubleshooting and resolving the problem. Here are some common reasons why Janitor AI may not work:

  1. Technical issues: Janitor AI, like any software applications, may experience technical disruptions or server-related challenges. These issues may occur intermittently and can be attributed to system maintenance, updates, or unanticipated faults.
  2. Problems with connectivity: For maximum performance, Janitor AI requires an uninterrupted internet connection. If you have network outages, slow internet speeds, or irregular connectivity, the chatbot’s functioning might fail.
  3. Compatibility issues: Janitor AI may not be compatible with certain browsers or devices. It can be affected by outdated browser versions, incompatible settings, or a lack of essential plugins. Janitor AI may not work properly with other browsers, such as Safari or Opera.
  4. System requirements: Janitor AI’s smooth operation is dependent on your device satisfying the minimum system requirements. Inadequate hardware specifications or out-of-date operating systems might cause performance concerns. It is recommended to have at least Windows 10 or macOS 10.15 installed to ensure optimal performance and compatibility with Janitor AI.
  5. User-specific issues: Issues may arise from time to time that are unique to individual users. These issues can be traced back to user account settings, permissions, or configuration conflicts with other installed software.
  6. Browser Issue: The web browser version being used can indeed affect the performance of Janitor AI. It is recommended to use modern and up-to-date browsers for optimal compatibility and functionality. If Janitor AI fails to load or encounters issues, it could be due to compatibility problems caused by using an outdated browser version. For Janitor AI, the following browser versions are compatible: Google Chrome: Version 92, Mozilla Firefox: Version 91
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How to Fix Janitor AI Not Working? (Website)

If you’re having issues with Janitor AI not working as expected, here are a few troubleshooting actions you may do to resolve the issue of the Janitor AI website not opening.

Check Your Internet Connection

To enable continuous access to Janitor AI, you must have a reliable internet connection that is free of any connectivity issues that may prevent you from reaching the service. Please take a moment to ensure that your internet connection is stable and free of any issues that might prevent you from accessing Janitor AI.

Janitor Ai Not Working
Why is Janitor AI Not Working? Errors and Solutions 4

It is also a good idea to double-check that your network settings are correct and that there are no firewall limitations or other network-related hurdles stopping you from accessing Janitor AI. By addressing these issues, you can increase your chances of successfully connecting to and using the service. Remember that a stable reliable internet connection is essential for unleashing Janitor AI’s full potential and utilizing its functionality.

Check the status on Twitter

During peak moments of high usage, the Janitor AI server may experience heavy traffic, resulting in delayed loading times or the Janitor AI interface failing to load. If you run into such problems, it is best to be patient and wait a few minutes before attempting to access Janitor AI again. By allowing some time, the system can stabilize and reduce traffic, increasing the likelihood of successful access. If Janitor AI not working and continues to have issues, you can also check Twitter for updates on its status and any ongoing maintenance or service interruptions.

Clear Your Browser Cache

If you are having problems with Janitor AI not working, one possible solution is to clean your browser’s cache. You can accomplish this by following these steps:

  • Open your Chrome browser.
  • Locate the three dots icon in the top right corner and click on it.
  • From the dropdown menu, select “More Tools.”
  • In the expanded options, choose “Clear Browsing Data.”
  • A window will appear, allowing you to select the time duration for which you want to clear the cache. Options such as “the past hour,” “24 hours,” “7 days,” or “all time” will be available based on your preference.
  • Ensure that you check the boxes next to “Cached images and files” and any other relevant browsing data you wish to clear.
  • Finally, click on the “Clear Data” button to initiate the clearing process.

Wait a Few Minutes and Try Again

The Janitor AI website may face temporary technical challenges that cause it to stop functioning normally. If you face such a problem, it is best to wait a few minutes before attempting to visit the website again. During this brief period, the Janitor AI team can resolve any underlying technical issues that may have caused the disturbance. Often, these issues may be fixed quickly, restoring the website’s accessibility and functionality.

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When encountering technical difficulties with the Janitor AI website, remember to be patient. Waiting a short amount of time before attempting to reach the website again increases the chances of a successful connection. If the problem persists after waiting and retrying, contact the Janitor AI support team for more assistance. They can offer extra advice and assist you in troubleshooting any persistent issues you may experience.

Try a Different Browser

If you’re still having problems, try using a different browser for the Janitor AI. Certain browsers may not be fully compatible with the software at times or may have inherent flaws that prevent correct operation. By using a different browser, you can identify whether the problem is with the original browser or with Janitor AI. Switching to a different browser can provide essential information into the main cause of the problem and potentially allow you to access Janitor AI without issue.

Try Janitor Ai In Browser
Why is Janitor AI Not Working? Errors and Solutions 5

It is advised to use popular and commonly used browsers such as Chrome, Firefox, Safari, or Edge because they typically offer better compatibility with various software programs and services. If selecting a different browser solves the problem and allows you to access Janitor AI, it suggests that the original browser may need updates or tweaks to ensure optimal compatibility. If the problem persists across multiple browsers, contact the Janitor AI support team for further assistance. They can provide you extra advice and handle any ongoing concerns you may have.

Update Your Browser

If Janitor AI not working for you, it could be because you’re using an old version of your browser. It is essential to keep your browser up to date in order for Janitor AI to work properly. To fix this, update your browser to the most recent version and then try to access the site again.

Updating your browser to the most recent version not only improves security and efficiency, but it also gives you access to the most recent features and upgrades. It can help in the resolution of any compatibility issues that may be causing Janitor AI to malfunction. To upgrade your browser, follow the instructions for your particular browser. Typically, browsers have a check for updates option in their settings or preferences menu. You can download and install the most recent version by selecting the update option.

Return to the Janitor AI website after updating your browser to see if the problem has been repaired. In most circumstances, updating to the most recent browser version should allow for smooth access and proper Janitor AI capability. If the problem remains after you update your browser, you may need to do extra troubleshooting steps or contact the Janitor AI support team for assistance.

Contact Janitor AI Support on Discord

If you have followed the instructions above and are still having problems with Janitor AI not operating, it is recommended that you contact Janitor AI Tech Support on Discord. They have the knowledge and resources to solve the issue and provide customized advice depending on your individual situation. When you contact Janitor AI support, you can convey the details of the problem and provide any relevant information that will help in the resolution process. They can assess the problem from their perspective and provide further troubleshooting procedures or potential solutions.

Check Janitor Ai Discord
Why is Janitor AI Not Working? Errors and Solutions 6

To successfully identify and address the issue, the support team may seek particular details such as error messages, browser information, or system specifications. To accelerate the troubleshooting process, supply them with as much information as possible. Remember that the Janitor AI support team is dedicated to guaranteeing the service’s smooth operation and answering any concerns or challenges you may face. By contacting them, you can obtain specialized assistance and work towards addressing the Janitor AI not working issue.

Also Read: Janitor AI: Free and Powerful Tool for Character Creation


In conclusion, encountering issues with Janitor AI not working can be frustrating, but there are several steps you can take to troubleshoot and resolve the problem. with the right troubleshooting steps, you can ensure its optimal performance. Please share your thoughts and feedback in the comment section below.